[Evergreen-general] Untargeted expiration

[Diane Disbro]

Thank you!

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddisbro at scenicregional.org



On Wed, Sep 21, 2022 at 10:42 AM Josh Stompro via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> I have a memory of that message being caused by the hold feature that
> loops through item circ locations in sequence for targeting.. If it tries
> all possible locations a certain number of times, and an item isn't
> captured it cancels the hold with that message.  Feature may be called
> target loops?
>
> We had that enabled by mistake when we first migrated, so I remember
> having to track it down.
>
> Do you have the library settings "Maximum library target attempts" set?
>
>> When this value is set and greater than 0, the system will only attempt
>> to find a copy at each possible branch the configured number of times
>
>
> Setting code is 'circ.holds.max_org_unit_target_loops'
>
> I found this in the 2.12 new features documentation.
>
> When configured, hold target loops cycle through all org units (with
>> targetable copies) instead of repeatedly targeting copies at the pickup
>> library when multiple targetable copies exist at the pickup library.
>> • When configured, hold target loops prioritize (targetable) org units
>> first by the number of previous target attempts, then by their
>> weight/proximity. This effectively back-fills org units that had no
>> targetable copies during earlier target loops so that they are targeted as
>> many times as other org units (to the extent possible, anyway).
>
>
>
> On Fri, Sep 16, 2022 at 1:23 PM Erica Rohlfs via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> Good Afternoon Diane,
>>
>> There are at least 2 specific scenarios that I can think of that show as
>> this cancellation cause. There are probably others.
>>
>>    1. If the item with a copy level hold is deleted, then the copy hold
>>    will disappear; however, it will appear in the patron’s “show cancelled
>>    holds” screen (in the Holds tab) as an Untargeted expiration.
>>    2. If  Library Setting: *Delete bib if all copies are deleted via
>>    Acquisitions lineitem cancellation* is set to True, and if your
>>    patrons already have holds on your On Order items (on order via an acq PO),
>>    then - when you need to cancel the order, with this value set to True, the
>>    patron's hold will automatically cancel. More specifically, it will cancel
>>    with the Cancel Cause of Untargeted expiration.
>>
>> I hope this helps.
>>
>> Thank You,
>> Erica
>>
>> On Fri, Sep 16, 2022 at 1:41 PM Diane Disbro via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> Good afternoon -
>>>
>>> What is the definition for the Hold Cancel Cause "Untargeted expiration?"
>>>
>>> Thanks.
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO 63084
>>> (636) 583-0652 ext  110
>>> ddisbro at scenicregional.org
>>>
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>> Erica Rohlfs, MLIS, PMP
>> Senior Implementation Project Manager
>> Equinox Open Library Initiative
>> erica.rohlfs at equinoxOLI.org
>> https://equinoxOLI.org
>> phone: 877-OPEN-ILS (673-6457)
>> direct: 770-709-5572
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20220921/800a02f6/attachment-0001.htm>