[Evergreen-general] Untargeted expiration
stomproj at gsuite.larl.org
Wed Sep 21 11:41:30 EDT 2022
I have a memory of that message being caused by the hold feature that loops
through item circ locations in sequence for targeting.. If it tries all
possible locations a certain number of times, and an item isn't captured it
cancels the hold with that message. Feature may be called target loops?
We had that enabled by mistake when we first migrated, so I remember having
to track it down.
Do you have the library settings "Maximum library target attempts" set?
> When this value is set and greater than 0, the system will only attempt to
> find a copy at each possible branch the configured number of times
Setting code is 'circ.holds.max_org_unit_target_loops'
I found this in the 2.12 new features documentation.
When configured, hold target loops cycle through all org units (with
> targetable copies) instead of repeatedly targeting copies at the pickup
> library when multiple targetable copies exist at the pickup library.
> • When configured, hold target loops prioritize (targetable) org units
> first by the number of previous target attempts, then by their
> weight/proximity. This effectively back-fills org units that had no
> targetable copies during earlier target loops so that they are targeted as
> many times as other org units (to the extent possible, anyway).
On Fri, Sep 16, 2022 at 1:23 PM Erica Rohlfs via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:
> Good Afternoon Diane,
> There are at least 2 specific scenarios that I can think of that show as
> this cancellation cause. There are probably others.
> 1. If the item with a copy level hold is deleted, then the copy hold
> will disappear; however, it will appear in the patron’s “show cancelled
> holds” screen (in the Holds tab) as an Untargeted expiration.
> 2. If Library Setting: *Delete bib if all copies are deleted via
> Acquisitions lineitem cancellation* is set to True, and if your
> patrons already have holds on your On Order items (on order via an acq PO),
> then - when you need to cancel the order, with this value set to True, the
> patron's hold will automatically cancel. More specifically, it will cancel
> with the Cancel Cause of Untargeted expiration.
> I hope this helps.
> Thank You,
> On Fri, Sep 16, 2022 at 1:41 PM Diane Disbro via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>> Good afternoon -
>> What is the definition for the Hold Cancel Cause "Untargeted expiration?"
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> 251 Union Plaza Drive
>> Union, MO 63084
>> (636) 583-0652 ext 110
>> ddisbro at scenicregional.org
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
> Erica Rohlfs, MLIS, PMP
> Senior Implementation Project Manager
> Equinox Open Library Initiative
> erica.rohlfs at equinoxOLI.org
> phone: 877-OPEN-ILS (673-6457)
> direct: 770-709-5572
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
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