[Evergreen-general] Problems with authorize.net in 3.11?

[Galen Charlton]

Hi,

After some more testing, I was able to characterize the problem and wrote
it up here:

https://bugs.launchpad.net/evergreen/+bug/2044197

Regards,

Galen



On Tue, Nov 21, 2023 at 4:19 PM Galen Charlton <gmc at equinoxoli.org> wrote:

> Hi Benjamin,
>
> This smells like it might be a problem with something lower down the stack
> that's attempting to make an SSL connection to authorize.net. The
> Evergreen code involved hasn't changed in years, nor has the Perl modules
> that mediate the API calls - but then, that lack of change could well be
> part of the problem.
>
> I would be curious to know things like:
>
> - Linux distribution and version
> - Perl version
> - OpenSSL version
> - Version of Net::SSLeay (as gotten from perl -MNet::SSLeay -e 'print
> $Net::SSLeay::VERSION, "\n"')
>
> Regards,
>
> Galen
>
> On Tue, Nov 21, 2023 at 2:43 PM Murphy, Benjamin via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> Has anyone else using 3.10 or 3.11 had issues with credit card payments
>> using authorize.net? PayPal seems fine and we can process test
>> transactions on our 3.9 dev instance, but in 3.11 we repeated get the
>> following message in live or test mode:
>>
>> No x_response_code from server, (HTTPS response: 900 NET OR SSL ERROR )
>> (HTTPS headers: ) (Raw HTTPS content: )
>>
>>
>> *Benjamin Murphy*
>>
>> NC Cardinal Program Manager
>>
>> State Library of North Carolina
>>
>> *benjamin.murphy at dncr.nc.gov <benjamin.murphy at dncr.nc.gov> * |
>> https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal
>>
>> 109 East Jones Street  | 4640 Mail Service Center
>>
>> Raleigh, North Carolina 27699-4600
>>
>> The State Library is part of the NC Department of Natural & Cultural
>> Resources.
>>
>> *Email correspondence to and from this address is subject to the North
>> Carolina Public Records Law and may be disclosed to third parties.*
>>
>> Please note new email address
>>
>>
>>
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>
>
> --
> Galen Charlton
> Implementation and IT Manager
> Equinox Open Library Initiative
> gmc at equinoxOLI.org
> https://www.equinoxOLI.org
> phone: 877-OPEN-ILS (673-6457)
> direct: 770-709-5581
> <http://evergreen-ils.org>
>


-- 
Galen Charlton
Implementation and IT Manager
Equinox Open Library Initiative
gmc at equinoxOLI.org
https://www.equinoxOLI.org
phone: 877-OPEN-ILS (673-6457)
direct: 770-709-5581
<http://evergreen-ils.org>
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