[Evergreen-general] Staff training

Wed Sep 20 14:12:48 EDT 2023

We regularly run a few little reports that seem to help ease things for those concerned about resource sharing.

One is a grid, with counts of circulations of “our stuff” in a month to “not our patrons”.
Each row is a library or branch, representing the owner of items.
Each column is also a library or branch, representing the “other libraries/branches” where items checked out.
Totals for each row and column are there, too.
Each cell in the resulting grid basically shows how much of “your stuff” checked out at “that library”, or at “all other libraries” in the total field.
Or looking at it from the other direction… how much stuff from other libraries “your patrons” have had access to that they otherwise wouldn’t, without purchasing your own copy or doing an ILL.

There are multiple versions of that grid, that first one is circulations (item circ lib vs circ circ lib).  Others instead show holds captured vs pickup library, or transit sending vs destination library.  But they all paint the same basic picture of what the impacts of resource sharing are in terms of staff handling of materials, and how much stuff is going out to other patrons, vs coming in for yours.  (Of note… our consortium happens to be small enough to do such things, without the size of the grid getting out of hand.)

But the favorite seems to be what we call “cost of items shared”.
It is a dollar figure (derived from item prices) showing how much it would have cost to purchase all of the items that had been shared to them/their patrons in a given month, for each library.  It is done per unique item, so shouldn’t be any double counting.  Which probably matters more when we run it for an entire year.  Giving people dollar figures for how much larger your own budget might have to be to provide the same access to materials your patrons are getting, if you had to do it by yourself… tends to grab attention.

None of these reports would be particularly helpful before starting sharing, but doing something like that may calm some nerves afterward, once you have activity to draw the data from.

Cheers

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Jeremiah Miller  | 503-507-9258 (cell)
Sysadmin | Albany Public Library (OR)
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From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> On Behalf Of Diane Disbro via Evergreen-general
Sent: Tuesday, September 19, 2023 1:56 PM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org>
Cc: Diane Disbro <ddisbro at scenicregional.org>
Subject: Re: [Evergreen-general] Staff training

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Libraries can also enable settings that bring items home when their patrons place holds, overriding the holds queue.

Some people are more nervous about change than others. That's o.k. But the benefits of resource sharing are fantastic. My consortium shares over four million items!

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>

On Tue, Sep 19, 2023 at 3:27 PM Elizabeth Davis via Evergreen-general <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>> wrote:
In addition to the age hold protection, we have a few libraries that use the high demand circulation modifiers to keep new things local.  Using the modifier allows them a little more control when a movie, show, or reboot comes out based on a title and interest spikes again.

Otherwise, a lot of our smaller libraries report how happy their patrons are when they are able to easily request items from other libraries without having to go through the formal ILL process.

[cid:image002.png at 01D9EB16.2EDA0BF0]Elizabeth Davis (she/her), Support & Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | elizabeth.davis at sparkpa.org<mailto:katherine.dannehl at sparkpa.org>
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From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org<mailto:evergreen-general-bounces at list.evergreen-ils.org>> On Behalf Of Frasur, Ruth via Evergreen-general
Sent: Tuesday, September 19, 2023 3:54 PM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>>
Cc: Frasur, Ruth <RFrasur at library.IN.gov<mailto:RFrasur at library.IN.gov>>
Subject: Re: [Evergreen-general] Staff training

We have found exactly the same thing that Terran describes.  Oftentimes, we’ve had larger, more well-funded libraries indicate that they’re afraid the smaller libraries will “clear their shelves” of new materials.  In reality, we’ve found that the smaller libraries contribute a ton because they have retained items that are often weeded at the larger libraries, filling out series and providing access to items that are out of publication.  Age protection is the thing that seems to alleviate the fear.  We have found that three month age protection generally works best except for those few outliers (think Harry Potter, Twilight, Spare…).

Ruth Frasur Davis (she/they)
Coordinator
Evergreen Indiana Library Consortium
Evergreen Community Development Initiative
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 232-3691

From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org<mailto:evergreen-general-bounces at list.evergreen-ils.org>> On Behalf Of Terran McCanna via Evergreen-general
Sent: Tuesday, September 19, 2023 3:13 PM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>>
Cc: Terran McCanna <tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>>
Subject: Re: [Evergreen-general] Staff training

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My suggestion is to put the emphasis on how much it will improve the patron experience by being able to offer them so many more titles than they currently have access to.

We have done resource sharing in Georgia since the beginning of PINES and one of the things that we have found is that oftentimes the less well-funded libraries that can't afford all of the new books end up being really valuable for holds because they may have some of the older titles that other branches have weeded.

Also, if you are using age protection, then staff can be sure that their local patrons are still getting the brand new items first.

[Image removed by sender.]

Terran McCanna, PINES Program Manager

________________________________

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

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On Tue, Sep 19, 2023 at 2:43 PM Millissa Macomber via Evergreen-general <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>> wrote:
For anyone who does staff training - Our system is in the process of beginning to share resources between libraries. I have one library with a large number of staff members who are reluctant and unhappy about the changes. Any suggestion on how to alleviate the fears surrounding sharing resources? I  have a staff training planned for November so I would love some ideas.

Millissa Macomber, ILS Manager
Central Skagit Library District
110 W. State St.
Sedro-Woolley, WA 98284
360-755-3985
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