[Evergreen-general] The use of authorize.net as a credit card payment servicer with EG 3.13

Murphy, Benjamin Benjamin.Murphy at dncr.nc.gov
Thu Sep 5 16:35:37 EDT 2024


When we upgraded to 3.11, we discovered that there was an incompatibility with Ubuntu 22.04 and authorize.net as a credit card payment servicer. Juicy details here: https://bugs.launchpad.net/evergreen/+bug/2044197  To address this, we reverted to Ubuntu 20.04 which reaches its end of life in April 2025. We're preparing to upgrade to 3.13 and with it, Ubuntu 22.04 again.

Is anyone else facing this same issue with using authorize.net as a credit card payment servicer? We have six separate library systems that use authorize.net You'll see in the bug report that Galen has tried to pursue a resolution, but received a response "that suggests that no change to that module is forthcoming"

I'm trying to figure out whether we're an outlier and need to tell our libraries to pursue another processor option, or if there are other options available for continuing to use authorize.net.



Benjamin Murphy

NC Cardinal Program Manager

State Library of North Carolina

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