[Evergreen-reports] Report for Money Owed

[Katie Wallis]

Hi,
I'm having problems with Money Owed reports.  Specifically, to get a report to tell me when a patron's balance owed has decreased by returning a lost and billed book.  
 
I have to reconcile our system with the student services system, so I create a report.  I noticed that the report I initially used was only showing fines added, not any payments.  So I created a report to show when payments were made (i.e. balance decreased), but I found it didn't show when lost and billed book is returned- apparently because no money was actually handed over.  When someone is charged for a book but then they return it, we no longer charge them to replace the book (we do however keep the $5 lost & billed fee that was also charged to them).  
 
Any suggestions?  Is it possible?
 
Thanks,
Katie
 
 

Katie Wallis
Columbia Gorge Community College Library
400 East Scenic Drive, The Dalles, OR 97058
kwallis at cgcc.cc.or.us | 541-506-6087
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-reports/attachments/20120720/f63712df/attachment.html>