[Evergreen-web-team] Support page for the web site

Kathy Lussier klussier at masslnc.org
Thu Jun 25 18:45:47 EDT 2015


Hi all,

I had a few minutes of spare time on my hands today (shocking!), and I 
was going to look into starting a "Get support" page on the web site. 
The page would be used to point users to resources where they can get 
support as well as to the support provider page for those who opt to go 
beyond the community channels for support.

This task has been on our to-do list for a while now, but when I checked 
on its status on our spreadsheet of Evergreen-ILS Website tasks and saw 
that it had moved to the completed tab because it was superseded by the 
work on the Getting Involved page.

So it sounds like we need a bit more discussion before I move forward on 
the page to make sure we have some kind of consensus that it is needed.

I see them as two distinct needs: one for people who are looking for 
help and another for people who want to contribute. I think if somebody 
is looking for help, they are unlikely to think it will be found in the 
Getting Involved section.

What do you all think?

Kathy

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier



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