[Evergreen-web-team] Support page for the web site

[Erica Rohlfs]

Hi Kathy,

I agree that people looking for help would not instinctively select Getting
Involved. I am for separating the two needs.

Thank you,
Erica

On Thu, Jun 25, 2015 at 6:45 PM, Kathy Lussier <klussier at masslnc.org> wrote:

> Hi all,
>
> I had a few minutes of spare time on my hands today (shocking!), and I was
> going to look into starting a "Get support" page on the web site. The page
> would be used to point users to resources where they can get support as
> well as to the support provider page for those who opt to go beyond the
> community channels for support.
>
> This task has been on our to-do list for a while now, but when I checked
> on its status on our spreadsheet of Evergreen-ILS Website tasks and saw
> that it had moved to the completed tab because it was superseded by the
> work on the Getting Involved page.
>
> So it sounds like we need a bit more discussion before I move forward on
> the page to make sure we have some kind of consensus that it is needed.
>
> I see them as two distinct needs: one for people who are looking for help
> and another for people who want to contribute. I think if somebody is
> looking for help, they are unlikely to think it will be found in the
> Getting Involved section.
>
> What do you all think?
>
> Kathy
>
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128
> klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
> _______________________________________________
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> Evergreen-web-team at list.evergreen-ils.org
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>



-- 

Erica Rohlfs
Project Manager
Equinox Software Inc. / The Open Source Experts
Phone: 770-709-5572 | 1-877-OPEN-ILS (673-6457) x5572
Email: erohlfs at esilibrary.com
Web: http://www.esilibrary.com
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