[OPEN-ILS-DEV] reporter problems

Bill Erickson erickson at esilibrary.com
Thu Oct 25 11:15:47 EDT 2007


Bill Ott wrote:
> With my latest installations, I'm having trouble running Reports.  The 
> reporter and output directories had not been created, and the success 
> and failure templates weren't in place.  I fixed those, but I'm 
> wondering if there's something else that didn't happen that I'm missing.
> 
> 
> Looks like everything's running:
> 
> # ps ax|grep report
> 27681 ?        S      0:00 OpenSRF master [open-ils.reporter]
> 27684 ?        S      0:00 OpenSRF drone [open-ils.reporter]
> 27714 ?        S      0:00 OpenSRF Listener 
> [open-ils.reporter-store]                   27717 ?        S      0:00 
> OpenSRF Drone [open-ils.reporter-store]                      27730 
> ?        S      0:00 OpenSRF listener [open-ils.reporter]
> 
> 
> I only get a little info in the gateway.log:
> 
> osrf_json_gw 2007-10-24 20:50:56 [ERR :27829:osrf_json_gateway.c:149:] 
> Service [open-ils.reporter] not found or not allowed
> osrf_json_gw 2007-10-24 20:50:56 [INFO:27829:osrf_json_gateway.c:327:] 
> Completed processing service=open-ils.reporter, 
> method=open-ils.reporter.folder.create
> 
> 
> And a 404 on the client end:
> 
> Network Failure: status = 404
> service=open-ils.reporter&method=open-ils.reporter.folder.create&param=%2214f26e8f7781e65f37cf79510860311d%22&param=%22template%22&param=%2F*--S%20rtf%20--*%2F%5Bnull%2Cnull%2Cnull%2Cnull%2Cnull%2C1%2Cnull%2C%22%22%2C%22f%22%5D%2F*--E%20rtf%20--*%2F' 
> 

Bill,

You will need to add open-ils.reporter to the <services> section in the 
gateway config in opensrf_core.xml.  (xpath: 
/config/gateway/services/service).  It's not there by default.


-bill


-- 
Bill Erickson
| VP, Software Development & Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erickson at esilibrary.com
| web: http://esilibrary.com


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