[OPEN-ILS-DEV] Re: [Support] Installing staff clients on non-privileged Windows accounts

[Jason Etheridge]

> We've run into a problem on some of our Windows XP staff clients where users
> without Administrator rights don't seem to retain workstation registrations.
> I'm pretty sure this is because the file ws_info is not being written. Are
> there any magic suggestions that people have other than using Evergreen on
> user accounts with Administrator rights? Or, are Administrator rights in
> fact, required?

For installation, Administrator rights are not necessarily required,
depending on where you try to install the client (if you install to
your Desktop, for example, you should not need Admin rights).

For regular use, Administrator rights should not be required as long
as the prefs.js file in the installation directory has a line reading
pref("open-ils.write_in_user_chrome_directory", true);

 In Windows XP, this would make files like ws_info get written in a
directory resembling this: C:\Documents and
Settings\phasefx\Application
Data\OpenILS\open_ils_staff_client\Profiles\dqh08qrd.default\chrome\

Now, I have seen Windows systems "protected" in such a way where files
in C:\Documents and Settings\ gets purged after the Windows user logs
off.  I'm not sure how this is done, or whether that's what is
affecting you.

One thing you could do is run the staff client with the debug window
open.  This explains how:
http://open-ils.org/dokuwiki/doku.php?id=scratchpad:debug_console

That'll actually show you the path used for ws_info, and you can then
more easily watch the behavior from Windows and see if the file gets
created in the first place or deleted after the fact.

Let us know if this helps!

-- 
Jason Etheridge
 | VP, Community Support and Advocacy
 | Equinox Software, Inc. / The Evergreen Experts
 | phone: 1-877-OPEN-ILS (673-6457)
 | email: jason at esilibrary.com
 | web: http://www.esilibrary.com