[OPEN-ILS-DEV] Still not able to log on

[Frances Dean McNamara]

Thanks for the info.  As per the message Dale just posted we think memcached is listening, but still are not able to log on.  Dale sent logs also.

Frances McNamara
University of Chicago

-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Mike Rylander
Sent: Wednesday, June 18, 2008 7:16 PM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Still not able to log on

On Wed, Jun 18, 2008 at 4:59 PM, Frances Dean McNamara
<fdmcnama at uchicago.edu> wrote:
> We have Evergreen running with no errors from autogen and I can get further
> in the opac, but cannot log on to the client, or in the Log in of the opac.
>
[snip]
>
> But when I tried login and tried to log in using admin I got:
>
> Error: uncaught exception: A server error occurred. Debug information
> follows:
>
> code = 404
>
> debug: osrfMethodException : No authentication seed found.
> open-ils.auth.authenticate.init must be called first
>
> payload: []
>
> Suggestions?  We are getting the opac screens so if we can get the client to
> work we could add some bibs.  But the client still gets
>


This and the login error coming from the staff client mean that
memcached is either not running or not listening on the port
configured in opensrf.xml.  The command

 # ps ax|grep memcached

run as root will tell you if it is running, and if so what port it is
listening on (the -p option).  The Evergreen services will need to be
restarted after memcached is started or opensrf.xml is adjusted.

--
Mike Rylander
 | VP, Research and Design
 | Equinox Software, Inc. / The Evergreen Experts
 | phone: 1-877-OPEN-ILS (673-6457)
 | email: miker at esilibrary.com
 | web: http://www.esilibrary.com