[OPEN-ILS-DEV] Vandelay - internal server errors...

[Frances Dean McNamara]

Well, now for MARC Batch Import/Export, I’m not getting a blank screen, I’m getting an error:

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, root at localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
________________________________
Apache/2.2.3 (Red Hat) Server at libopen Port 443


Looks like whenever we start up the vandelay log gets:

2009/02/18-12:03:17 OpenSRF::UnixServer (type OpenSRF) starting! pid(1441)
Binding to UNIX socket file /opt/openils/var/lock/vandelay_unix.sock using SOCK_STREAM
Group Not Defined.  Defaulting to EGID '27094 27094 1001'
User Not Defined.  Defaulting to EUID '27094'
(note Dale says he used to see this all the time in the old version but it didn’t stop anything)


And when I get the above error, the following gets written to the osrfsys.log


[2009-02-18 15:51:56] /usr/sbin/httpd [DEBG:1330:AppSession.pm:212:] AppSession creating new client session for open-ils.auth
[2009-02-18 15:51:56] /usr/sbin/httpd [DEBG:1330:AppSession.pm:295:] AppSession not connected, connecting..
[2009-02-18 15:51:56] /usr/sbin/httpd [INFO:1330:AppSession.pm:506:] AppSession sending CONNECT to router at private.localhost/opensrf.settings with threadTrace [0]
[2009-02-18 15:51:56] /usr/sbin/httpd [ERR :1330:EX.pm:66:] Exception: OpenSRF::EX::JabberDisconnected 2009-02-18T15:51:56 OpenSRF::Transport::SlimJabber::Client /usr/lib/perl5/site_perl/5.8.8/OpenSRF/Transport/SlimJabber/Client.pm:180 JabberDisconnected Exception: This JabberClient instance is no longer connected to the server

[2009-02-18 15:51:56] /usr/sbin/httpd [DEBG:1330:AppSession.pm:295:] AppSession not connected, connecting..
[2009-02-18 15:51:56] /usr/sbin/httpd [INFO:1330:AppSession.pm:506:] AppSession sending CONNECT to router at private.localhost/opensrf.settings with threadTrace [0]
[2009-02-18 15:51:56] /usr/sbin/httpd [ERR :1330:EX.pm:66:] Exception: OpenSRF::EX::JabberDisconnected 2009-02-18T15:51:56 OpenSRF::Transport::SlimJabber::Client /usr/lib/perl5/site_perl/5.8.8/OpenSRF/Transport/SlimJabber/Client.pm:180 JabberDisconnected Exception: This JabberClient instance is no longer connected to the server

[2009-02-18 15:51:56] /usr/sbin/httpd [ERR :1330:EX.pm:66:] Exception: OpenSRF::EX::JabberDisconnected 2009-02-18T15:51:56 OpenSRF::Utils::SettingsClient /usr/lib/perl5/site_perl/5.8.8/OpenSRF/Utils/SettingsClient.pm:103 JabberDisconnected Exception: This JabberClient instance is no longer connected to the server

Any thoughts?  Frances


From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Frances Dean McNamara
Sent: Tuesday, February 17, 2009 3:46 PM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Vandelay - internal server errors...

Unfortunately, I am still unable to get at the MARC Batch import/export.  I have been logging on as admin and choosing the choice from the Cataloging menu in the client.  I get a blank screen in the client.

Is there another way to get in there?  To vandelay?

Dale checked the permissions you refer to below and they seem to be OK.

Frances  (I still cannot make any items, unfortunately).

From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Brendan Gallagher
Sent: Tuesday, February 17, 2009 3:34 PM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Vandelay - internal server errors...

Hi All --

I figured out the problem that I had for vandelay.

I needed to edit apache user and group on /etc/apache2/apache2.conf

Thanks to Dan Scott for pointing it out to me and I believe he has already updated the install instructions on the wiki.

Cheers,
Brendan A. Gallagher
On Tue, Feb 17, 2009 at 10:20 AM, Brendan Gallagher <thehaven104 at gmail.com<mailto:thehaven104 at gmail.com>> wrote:
Hi --

When I'm trying to use vandelay I get an internal server error 500...

I am running OpenSRF 1.0.4 and Evergreen 1.4.0.2 on a Debian-Etch box.  (I followed the install instructions located on the Wiki and Everything seems good so far).

I haven't done any configurations or made any changes (just created a patron for myself - with admin user privileges).

This is what appears in my apache error.log: concerning vandelay....

Connection to Settings Failed  Cannot sysopen /openils/var/log/osrfsys.log: Permission denied at /usr/local/share/perl/5.8.8/OpenSRF/Utils/Logger.pm line 261.
 :  ***
[Tue Feb 17 17:22:51 2009] [error] [client 169.231.33.88] Cannot sysopen /openils/var/log/osrfsys.log: Permission denied at /usr/local/share/perl/5.8.8/OpenSRF/Utils/Logger.pm line 261.\n, referer: https://174.129.225.13/vandelay/en-US/vandelay.xml

I checked the permissions on the /openils/var/log directory and I do have my opensrf user with permissions on the folder and all files in the directory... (they are -rw-r--r--)

Any thoughts or ideas or any further logs you'd like to see - please let me know and I'll forward them along.  Willing to try anything.

Cheers,
Brendan

--
Brendan A. Gallagher
MLS Librarian
Library Consultant (Open Source, Webdesign, Library Planning)
http://brendansonja.us/onlineresume



--
Brendan A. Gallagher
MLS Librarian
Library Consultant (Open Source, Webdesign, Library Planning)
http://brendansonja.us/onlineresume
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