[OPEN-ILS-DEV] Telephone notification: Twilio

Doug Kyle dkyle at grpl.org
Mon Nov 2 08:41:49 EST 2009


I suggest that organizations wanting to setup custom telephone 
notifications look into Asterisk, its what we (Grand Rapids Public 
Library) and a number of other libraries are using.  It's open source, 
flexible, powerful, and the hardware setup costs are minimal.

Josh Stompro wrote:
> Bill Ott wrote:
>> Josh Stompro wrote:
>>> Hello,  Back in Feb 2008 there were a couple messages by Bill Ott 
>>> and Niles Ingalls about telephone notification.
>>> http://markmail.org/message/ja22gm3tvgvqxk5t
>>> http://markmail.org/message/cm45uy2g2waxxvo7
>>>
>>> I'm curious if any progress has been made in this area.
>>
>> We've been using telephone notifications since we went live in Oct. 
>> 2008.  We began providing renewals by phone in May 2009.  The code is 
>> available here:
>>
>> http://svn.open-ils.org/trac/ILS-Contrib/browser/grpl/trunk
>>
> Bill,
>    Thanks for the info, I'm very glad to hear that you have a 
> solution.  Can you comment on how well it has been working for you?  
> Do you have any tips or suggestions for others looking to setup a 
> similar system?
> Thanks
> Josh
>


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