[OPEN-ILS-DEV] ***SPAM*** telephony building blocks (patch review)

[Lebbeous Fogle-Weekley]

A couple of helpful hints for anyone who wants to try to get this 
working (and it may take more than a couple):

1) The patch applies cleanly against trunk at revision 14899, but it 
doesn't after that.  You can, of course, resolve conflicts by hand if 
you're comfortable with that.

2) The server.pl script in Open-ILS/examples/asterisk/mediator should be 
run as a daemon on your Asterisk server.  This is the link between your 
Evergreen environment and your Asterisk server.

Joe and I will certainly be available here on the list to answer 
questions and to hear suggestions, as this is pretty alpha stuff.

Good luck! :-)

-- 
Lebbeous

Please join us for the
Evergreen 2010 International Conference, April 20-23, 2010
at the Amway Grand Hotel and Convention Center, Grand Rapids, Michigan.
http://www.evergreen2010.org/


Bill Erickson wrote:
> Hi all,
> 
> Lebbeous Fogle-Weekley and Joe Atzberger, Equinox's newest developers, have
> starting building components to add telephony support to Evergreen using the
> new Action/Trigger event infrastructure.  For those that are unfamiliar with
> Action/Trigger, it's a generic mechanism by which "hooks" are added to the
> code and different types of reactors can be attached to respond when a given
> hook is encountered.  These will ultimately be used to implement a wide
> variety of Evergreen behavior, the most notable for now, though, are the
> different types of notices -- overdue notices, courtesy notices, billing
> notices, hold notices, etc.  If you can think of a reason to send an email,
> it will do it.
> 
> One of the key benefits of Action/Trigger is that you can define different
> reactors.  The most widely used reactor thus far has been SendEmail.  With
> telephony comes a new reactor called "AstCall".  It's an Asterisk reactor
> responsible for generating asterisk call files based on configured templates
> and run-time data.  In addition to the reactor, there is a mediator process
> that shuffles the call files to and from the asterisk server for delivering
> new notices and processing completed notices (to check for errors, etc.).
> Attached is a patch which provides some of the initial pieces, including the
> reactor, the mediator, configuration settings, Action/Trigger DB seed data,
> and sample asterisk extensions configuration.
> 
> This patch does not represent a completed project, though outbound calls do
> work with the sample audio files.  (We have audio files for testing if
> anyone wants them, complete with  Joe's dulcet tones.)  There is still much
> to do and much of the code in this patch will evolve, but before we get too
> embroiled, I wanted to pass this on for general review.
> 
> Let us know what you think.
> 
> Thanks!
> 
> -b
>