[OPEN-ILS-DEV] Expert review requested - access to documentation...

Ian Bays ian.bays at ptfs-europe.com
Wed Feb 9 09:28:33 EST 2011


On 09/02/2011 13:16, Galen Charlton wrote:
> Hi,
>
> On Feb 9, 2011, at 7:05 AM, Ian Bays wrote:
>> On 09/02/2011 11:50, Greg Pendlebury wrote:
>>> So simple :) Works for me.
>>>
>>> On 9 February 2011 21:29, Sharp, Chris<csharp at georgialibraries.org>  wrote:
>>> Please try http://docs.evergreen-ils.org
>> Sadly the wrong URL was just a red herring.  The correct URL does not work from most of the UK or NZ (or probably Australia).  Happy to explain/test off-list with someone who has responsibility for the server and/or its place on the Internet.  I was content to look at the SITKA documentation but it seems further progress is being made on the above site.
> The server for docs.evergreen-ils.org is hosted by Mohawk College in Canada, so I would suggest starting with Robert Soulliere.  However, unless you believe that there is something in the traceroute that would harm the college's network security, why not simply post the information?  It may well be the case that the network fault lies between you and Mohawk.
>
> Regards,
>
> Galen
> --
Hi.
it looks to get stuck on traceroute at:

bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  133.153 ms  
126.953 ms  126.880 ms

Do successful traceroutes go through this server?  Traceroute to mohawk 
college pauses for a while before giving the last hop but makes it 
eventually.  Again the above server shows just before the delay.  
Traceroute to Mohawk is at the end of this email.

I can browse to the Mohawk library URL but not to the 
docs.evergreen-ils.org URL.  I paste some traceroute results below so 
others that cannot see the server can compare when it gets stuck (with 
apologies to list members for the length of email):

 From UNIX system here in UK:
$ traceroute docs.evergreen-ils.org
traceroute to docs.evergreen-ils.org (142.222.145.73), 30 hops max, 40 
byte packets
  1  192.168.1.1 (192.168.1.1)  2.318 ms  3.175 ms  3.352 ms
  2  10.34.60.1 (10.34.60.1)  58.179 ms  58.446 ms  63.631 ms
  3  watf-core-1a-ge-116-2987.network.virginmedia.net (80.3.1.45)  
65.093 ms  65.065 ms  65.034 ms
  4  brnt-bb-1a-ge-320-0.network.virginmedia.net (212.43.162.138)  
65.002 ms  65.212 ms  65.686 ms
  5  nrth-bb-1b-as4-0.network.virginmedia.net (212.43.162.218)  66.817 
ms  67.098 ms  67.577 ms
  6  nrth-bb-1a-ae0-0.network.virginmedia.net (62.253.185.117)  80.288 
ms  20.933 ms  103.322 ms
  7  nrth-tmr-1-ae1-0.network.virginmedia.net (213.105.159.30)  12.922 
ms  17.254 ms  17.278 ms
  8  fran-ic-1-as0-0.network.virginmedia.net (62.253.185.81)  43.323 ms  
32.055 ms  42.784 ms
  9  te0-7-0-7.mpd22.fra03.atlas.cogentco.com (130.117.14.133)  42.688 
ms  42.654 ms  42.624 ms
10  te0-1-0-6.ccr21.fra03.atlas.cogentco.com (130.117.49.169)  42.594 ms 
te0-1-0-7.mpd21.fra03.atlas.cogentco.com (154.54.36.86)  42.584 ms 
te0-0-0-2.mpd22.ams03.atlas.cogentco.com (130.117.0.133)  44.088 ms
11  te0-0-0-2.mpd21.ams03.atlas.cogentco.com (130.117.48.137)  42.518 ms 
te0-4-0-4.mpd21.ams03.atlas.cogentco.com (130.117.49.61)  33.038 ms 
te0-2-0-2.ccr21.ams03.atlas.cogentco.com (130.117.1.162)  38.288 ms
12  te0-3-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.37.94)  36.772 ms  
37.158 ms  35.977 ms
13  te0-3-0-1.ccr22.yyz02.atlas.cogentco.com (154.54.44.110)  109.935 ms 
te0-2-0-6.ccr22.yyz02.atlas.cogentco.com (154.54.44.106)  111.310 ms  
115.970 ms
14  te0-1-0-0.mpd22.yyz02.atlas.cogentco.com (154.54.43.166)  116.961 ms 
te0-0-0-7.mpd22.yyz02.atlas.cogentco.com (154.54.25.25)  120.544 ms 
te0-2-0-0.mpd21.yyz02.atlas.cogentco.com (154.54.43.174)  119.032 ms
15  te4-1.mag01.yyz02.atlas.cogentco.com (154.54.40.154)  117.150 ms  
118.509 ms te7-1.mag01.yyz02.atlas.cogentco.com (154.54.40.178)  117.249 ms
16  HamiltonHydroServices.demarc.cogentco.com (38.112.1.50)  122.703 ms  
118.113 ms  118.805 ms
17  bb1-core-HAM-AAA-G72-v3943.fibrewired.ca (216.185.67.181)  130.756 
ms  130.394 ms  121.742 ms
18  bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  139.412 
ms  122.111 ms  122.010 ms
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

 From Windows:
C:\Users\ian>tracert docs.evergreen-ils.org

Tracing route to docs.evergreen-ils.org [142.222.145.73]
over a maximum of 30 hops:

   1     1 ms     1 ms     1 ms  192.168.1.1
   2    39 ms     9 ms    36 ms  10.34.60.1
   3    19 ms     9 ms    30 ms  
watf-core-1a-ge-116-2987.network.virginmedia.net [80.3.1.45]
   4    10 ms     8 ms     9 ms  
brnt-bb-1a-ge-320-0.network.virginmedia.net [212.43.162.138]
   5    12 ms    13 ms    25 ms  
nrth-bb-1b-as4-0.network.virginmedia.net [212.43.162.218]
   6    13 ms    13 ms    23 ms  
nrth-bb-1a-ae0-0.network.virginmedia.net [62.253.185.117]
   7    15 ms    12 ms    13 ms  
nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
   8    37 ms    49 ms    45 ms  fran-ic-1-as0-0.network.virginmedia.net 
[62.253.185.81]
   9    25 ms    29 ms    47 ms  
te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.117.14.133]
  10    28 ms    60 ms    52 ms  
te0-1-0-7.mpd21.fra03.atlas.cogentco.com [154.54.36.86]
  11    34 ms    34 ms    44 ms  
te0-2-0-2.mpd21.ams03.atlas.cogentco.com [130.117.2.202]
  12    33 ms    31 ms    32 ms  
te0-1-0-2.ccr21.lpl01.atlas.cogentco.com [154.54.37.78]
  13   103 ms   107 ms   103 ms  
te0-1-0-4.ccr21.ymq02.atlas.cogentco.com [154.54.26.141]
  14   124 ms   109 ms   134 ms  
te0-3-0-1.mpd21.yyz02.atlas.cogentco.com [154.54.44.114]
  15   110 ms   126 ms   137 ms  te4-1.mag01.yyz02.atlas.cogentco.com 
[154.54.40.154]
  16   118 ms   145 ms   121 ms  
HamiltonHydroServices.demarc.cogentco.com [38.112.1.50]
  17   120 ms   201 ms   121 ms  
bb1-core-HAM-AAA-G72-v3943.fibrewired.ca [216.185.67.181]
  18   160 ms   128 ms   150 ms  
bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca [216.185.67.202]
  19     *        *        *     Request timed out.
  20     *        *        *     Request timed out.
  21     *        *        *     Request timed out.
  22     *        *        *     Request timed out.
  23     *        *        *     Request timed out.
  24     *        *        *     Request timed out.
  25     *        *        *     Request timed out.
  26     *        *        *     Request timed out.
  27     *        *        *     Request timed out.
  28     *        *        *     Request timed out.
  29     *        *        *     Request timed out.
  30     *        *        *     Request timed out.

Trace complete.

 From hosted server in the UK:
$ tcptraceroute docs.evergreen-ils.org
traceroute to docs.evergreen-ils.org (142.222.145.73), 30 hops max, 60 
byte packets
  1  gw.BS2-41.as29550.net (213.229.110.1)  6.042 ms  6.063 ms  6.154 ms
  2  the-a.3.magic.as29550.net (92.48.95.49)  1.071 ms  1.091 ms  1.095 ms
  3  gwy1-nyc.bb.allstream.net (195.66.225.30)  95.098 ms  95.114 ms  
95.117 ms
  4  ge7-1.hcap7-tor.bb.allstream.net (199.212.168.162)  91.233 ms  
91.375 ms  91.191 ms
  5  216.13.105.170 (216.13.105.170)  92.542 ms  92.508 ms  92.536 ms
  6  bb1-dist-HAM-AAA-G122-v3940.fibrewired.ca (216.185.67.175)  92.860 
ms  93.001 ms  92.855 ms
  7  bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  93.345 
ms  93.883 ms  93.440 ms
  8  * * *
  9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

 From server in Italy:
$ traceroute docs.evergreen-ils.org
traceroute to docs.evergreen-ils.org (142.222.145.73), 30 hops max, 40 
byte packets
  1  192.168.0.1 (192.168.0.1)  0.241 ms  0.228 ms  0.210 ms
  2  151.12.151.177 (151.12.151.177)  1.930 ms  2.064 ms  1.740 ms
  3   (151.8.103.205)  4.503 ms  4.494 ms  4.447 ms
  4  RMSA-B01-Ge13-0.80.wind.it (151.6.85.225)  5.262 ms  5.813 ms 
RMSA-B02-Ge5-0.70.wind.it (151.6.85.194)  5.768 ms
  5  151.6.4.210 (151.6.4.210)  5.571 ms  5.659 ms 151.6.5.250 
(151.6.5.250)  5.843 ms
  6  151.6.1.218 (151.6.1.218)  5.917 ms 151.6.3.162 (151.6.3.162)  
8.908 ms 151.6.1.218 (151.6.1.218)  5.227 ms
  7  gi9-46.ccr01.rom01.atlas.cogentco.com (149.6.22.77)  5.738 ms  
5.680 ms  6.032 ms
  8  te1-3.ccr01.goa01.atlas.cogentco.com (130.117.2.9)  18.888 ms 
te1-4.ccr01.goa01.atlas.cogentco.com (130.117.3.233)  15.988 ms 
te1-3.ccr01.goa01.atlas.cogentco.com (130.117.2.9)  18.379 ms
  9  te1-2.ccr01.nce02.atlas.cogentco.com (130.117.48.2)  26.768 ms  
25.878 ms  25.824 ms
10  te0-1-0-3.ccr21.mrs01.atlas.cogentco.com (130.117.3.157)  34.073 ms  
35.869 ms  35.806 ms
11  te0-0-0-3.mpd21.par01.atlas.cogentco.com (130.117.0.154)  33.766 ms 
te1-4.ccr02.mrs01.atlas.cogentco.com (154.54.38.154)  25.416 ms 
te0-0-0-3.mpd21.par01.atlas.cogentco.com (130.117.0.154)  33.669 ms
12  te0-1-0-3.mpd22.par01.atlas.cogentco.com (130.117.50.98)  36.502 ms 
te7-7.mpd02.lon01.atlas.cogentco.com (130.117.2.6)  41.935 ms 
te0-1-0-3.mpd21.par01.atlas.cogentco.com (130.117.2.185)  36.819 ms
13  te7-8.ccr01.lon02.atlas.cogentco.com (130.117.1.218)  40.181 ms 
te1-7.mpd02.lon01.atlas.cogentco.com (130.117.0.181)  43.524 ms 
te7-8.ccr01.lon02.atlas.cogentco.com (130.117.1.218)  40.096 ms
14  te0-3-0-2.ccr21.ymq02.atlas.cogentco.com (154.54.42.53)  120.317 ms  
119.620 ms  119.701 ms
15  te0-1-0-6.mpd22.yyz02.atlas.cogentco.com (154.54.42.233)  126.045 ms 
te0-0-0-7.mpd22.yyz02.atlas.cogentco.com (154.54.25.25)  123.041 ms 
te0-3-0-1.mpd21.yyz02.atlas.cogentco.com (154.54.44.114)  120.894 ms
16  te7-1.mag01.yyz02.atlas.cogentco.com (154.54.40.178)  120.830 ms  
120.810 ms te4-1.mag01.yyz02.atlas.cogentco.com (154.54.40.154)  121.145 ms
17  HamiltonHydroServices.demarc.cogentco.com (38.112.1.50)  133.188 ms  
134.212 ms  134.155 ms
18  bb1-core-HAM-AAA-G72-v3943.fibrewired.ca (216.185.67.181)  109.108 
ms  109.058 ms  109.074 ms
19  bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  134.069 
ms  135.789 ms  137.008 ms
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

Traceroute to Mohawk College from Italy:
$ traceroute libcat.mohawkcollege.ca
traceroute to libcat.mohawkcollege.ca (142.222.146.71), 30 hops max, 40 
byte packets
  1  192.168.0.1 (192.168.0.1)  0.277 ms  0.226 ms  0.219 ms
  2  151.12.151.177 (151.12.151.177)  0.966 ms  0.832 ms  1.292 ms
  3   (151.8.103.205)  4.325 ms  4.760 ms  4.707 ms
  4  RMSA-B02-Ge13-0.80.wind.it (151.6.85.226)  6.727 ms 
RMSA-B01-Ge5-0.70.wind.it (151.6.85.193)  6.948 ms  6.989 ms
  5  151.6.5.238 (151.6.5.238)  6.573 ms  6.600 ms  6.650 ms
  6  151.6.3.162 (151.6.3.162)  7.949 ms  8.021 ms  8.289 ms
  7  gi9-45.ccr01.rom01.atlas.cogentco.com (149.6.22.73)  7.356 ms  
7.375 ms  7.454 ms
  8  te1-3.ccr01.goa01.atlas.cogentco.com (130.117.2.9)  19.241 ms  
34.767 ms te1-4.ccr01.goa01.atlas.cogentco.com (130.117.3.233)  15.305 ms
  9  te1-2.ccr01.nce02.atlas.cogentco.com (130.117.48.2)  22.082 ms  
22.020 ms  21.971 ms
10  te0-1-0-3.ccr21.mrs01.atlas.cogentco.com (130.117.3.157)  31.166 ms  
31.120 ms  31.075 ms
11  * * te1-2.ccr01.lys01.atlas.cogentco.com (130.117.1.210)  28.617 ms
12  te0-1-0-3.mpd21.par01.atlas.cogentco.com (130.117.2.185)  33.100 ms  
32.920 ms  32.875 ms
13  te1-7.mpd02.lon01.atlas.cogentco.com (130.117.0.181)  37.906 ms  
37.946 ms  37.995 ms
14  te4-8.ccr01.lon02.atlas.cogentco.com (130.117.0.6)  39.154 ms  
36.113 ms  36.054 ms
15  te0-3-0-2.ccr21.ymq02.atlas.cogentco.com (154.54.42.53)  101.957 ms  
102.602 ms  102.447 ms
16  te0-2-0-5.mpd22.yyz02.atlas.cogentco.com (154.54.44.126)  110.756 
ms  110.709 ms  109.394 ms
17  te7-1.mag01.yyz02.atlas.cogentco.com (154.54.40.178)  103.125 ms  
103.127 ms  104.513 ms
18  HamiltonHydroServices.demarc.cogentco.com (38.112.1.50)  125.873 ms  
126.136 ms  169.676 ms
19  bb1-core-HAM-AAA-G72-v3943.fibrewired.ca (216.185.67.181)  113.920 
ms  113.846 ms  141.880 ms
20  bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  173.532 
ms  173.534 ms  176.026 ms
21   (142.222.146.71)  0.533 ms  0.481 ms  0.473 ms

Traceroute -T from here (UK UNIX):
traceroute -T libcat.mohawkcollege.ca
traceroute to libcat.mohawkcollege.ca (142.222.146.71), 30 hops max, 40 
byte packets
  1  192.168.1.1 (192.168.1.1)  3.228 ms  2.563 ms  3.028 ms
  2  10.34.60.1 (10.34.60.1)  9.341 ms  16.967 ms  17.354 ms
  3  watf-core-1b-ge-117-2988.network.virginmedia.net (80.3.1.177)  
16.781 ms  17.526 ms  20.679 ms
  4  popl-bb-1b-xe-701-0.network.virginmedia.net (212.43.162.142)  
21.644 ms  22.024 ms  22.681 ms
  5  nrth-bb-1a-as1-0.network.virginmedia.net (213.105.64.17)  23.430 
ms  24.245 ms  28.713 ms
  6  nrth-tmr-1-ae1-0.network.virginmedia.net (213.105.159.30)  29.049 
ms  35.929 ms  34.422 ms
  7  fran-ic-1-as0-0.network.virginmedia.net (62.253.185.81)  55.778 ms  
26.576 ms  29.301 ms
  8  te0-7-0-7.mpd22.fra03.atlas.cogentco.com (130.117.14.133)  27.912 
ms  58.280 ms  57.989 ms
  9  te0-2-0-2.mpd22.ams03.atlas.cogentco.com (130.117.3.85)  57.687 ms 
te0-1-0-6.ccr21.fra03.atlas.cogentco.com (130.117.49.169)  47.831 ms 
te0-1-0-2.mpd22.ams03.atlas.cogentco.com (130.117.0.230)  59.689 ms
10  te0-0-0-2.ccr22.lpl01.atlas.cogentco.com (154.54.37.102)  57.497 ms 
te0-0-0-2.ccr21.ams03.atlas.cogentco.com (130.117.48.165)  34.277 ms 
te0-3-0-4.ccr21.ams03.atlas.cogentco.com (130.117.1.186)  38.635 ms
11  te0-3-0-4.ccr22.ymq02.atlas.cogentco.com (154.54.0.74)  125.739 ms 
te0-4-0-4.ccr22.ymq02.atlas.cogentco.com (154.54.44.213)  125.929 ms 
te0-3-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.37.94)  56.323 ms
12  te0-1-0-6.ccr22.yyz02.atlas.cogentco.com (154.54.42.237)  138.946 ms 
te0-3-0-4.ccr21.ymq02.atlas.cogentco.com (154.54.6.141)  126.791 ms  
130.200 ms
13  te0-0-0-7.mpd22.yyz02.atlas.cogentco.com (154.54.25.25)  137.928 ms 
te0-2-0-7.mpd22.yyz02.atlas.cogentco.com (154.54.42.225)  110.631 ms 
te0-1-0-6.mpd21.yyz02.atlas.cogentco.com (154.54.29.42)  115.675 ms
14  * * *
15  HamiltonHydroServices.demarc.cogentco.com (38.112.1.50)  114.579 ms  
124.026 ms  135.350 ms
16  bb1-core-HAM-AAA-G72-v3943.fibrewired.ca (216.185.67.181)  122.033 
ms  122.477 ms  117.070 ms
17  bb1-dist-HAM-AAC-G21-v3902.fibrewired.ca (216.185.67.202)  163.510 
ms  119.247 ms  137.750 ms
18  MohawkCollege-HAM-AAC-unused122.fibrewired.on.ca (216.185.64.122)  
138.838 ms  124.318 ms  137.852 ms
19  142.222.71.254 (142.222.71.254)  123.547 ms  127.710 ms  128.030 ms
20  142.222.146.71 (142.222.146.71)  129.669 ms  131.505 ms  129.739 ms




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