[OPEN-ILS-DEV] 2.0.6 staff client login timeout

[Daniël Kollmer]

Hello again ...

To make sure I have no version conflict, I installed a fresh application platform with 2.0.3 and used a 2.0.3 staffclient. The results are the same, timeout at the login before registration of the workstation with the message

method=open-ils.auth.authenticate.init
params=["admin"]
THROWN:
null
STATUS:

BTW, this is a ubuntu lucid (10.04) our debian lenny machine using the same database works like a charm.

What I was also wondering ... could there be something that would prevent different application servers running evergreen would not be allowed to access the database at the same time? I am kinda grabbing for straws here. We are working on this with three people and find absolutely no way out.

Greetings

--
Daniel Kollmer

Systeembeheer 
Internationaal Instituut Sociale Geschiedenis
------------------------------------------------------------
System Administration
International Institute for Social History

Email: dko at iisg.nl
Tel: +31 20 8500 416
Fax: + 31 20 6654181


> -----Original Message-----
> From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-
> dev-bounces at list.georgialibraries.org] On Behalf Of Daniël Kollmer
> Sent: dinsdag 7 juni 2011 17:35
> To: 'Evergreen Development Discussion List'
> Subject: [OPEN-ILS-DEV] 2.0.6 staff client login timeout
> 
> Hello everyone
> 
> Today I installed a 2.0.6 version of Evergreen and everything went fine
> until I tried connecting with the staffclient.
> If I do a server test it responds with OK, also the certificate import
> works fine. When I try to log in as admin - however - I get a timeout:
> 
> [Tue Jun 07 17:20:41 2011] [info] [client 195.169.123.186] Request body
> read timeout
> 
> This is all I can see in the apache logs, despite debug output (well
> there is more, but that is all routine stuff, no errors)
> 
> The gateway.log tells me this:
> 
> osrf_json_gw 2011-06-07 17:20:41
> [INFO:22234:osrf_app_session.c:336:1307459918222340] Returning NULL
> from app_request_recv after timeout: open-ils.auth.authenticate.init
> ["admin"] osrf_json_gw 2011-06-07 17:20:41
> [INFO:22234:./osrf_json_gateway.c:409:1307459918222340] Completed
> processing service=open-ils.auth, method=open-
> ils.auth.authenticate.init
> 
> If I try logging in with the srfsh I have absolutely no problem.
> 
> I can also observe, that requests for the HTTP search interface time
> out too, I can see the web interface appearing, but it keeps loading
> and no interaction is possible.
> 
> I have attached the apache site configuration files ... they seem ok to
> me, but who knows.
> 
> One (possibly interesting) detail: We are running the evergreen
> database on another machine than the ILS application. This database can
> be (and is) accessed via a 2.0.3 version of Evergreen. Is it possible
> that there might be a version concurrency problem? If so, why would it
> work if I use srfsh?
> 
> Any pointers are appreciated
> 
> Thank you in advance
> 
> --
> Daniel Kollmer
> 
> Systeembeheer
> Internationaal Instituut Sociale Geschiedenis
> ------------------------------------------------------------
> System Administration
> International Institute for Social History
> 
> Email: dko at iisg.nl
> Tel: +31 20 8500 416
> Fax: + 31 20 6654181
>