[OPEN-ILS-DEV] 2.0.6 staff client login timeout [SOLVED]

[Daniël Kollmer]

Hello all

I can report that we managed to solve the issue. It was a question of streamlining the hostname configuration starting from /etc/hosts throughout all services (memchache, ejabberd, apache etc) AND removing the file /var/lib/ejabberd/.erlang.cookie

Thank's to all of you who tried to help 

--
Daniel Kollmer

Systeembeheer 
Internationaal Instituut Sociale Geschiedenis
------------------------------------------------------------
System Administration
International Institute for Social History

Email: dko at iisg.nl
Tel: +31 20 8500 416
Fax: + 31 20 6654181


> -----Original Message-----
> From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-
> dev-bounces at list.georgialibraries.org] On Behalf Of Daniël Kollmer
> Sent: woensdag 8 juni 2011 18:09
> To: Evergreen Development Discussion List
> Subject: Re: [OPEN-ILS-DEV] 2.0.6 staff client login timeout
> 
> 
> 
> 
> > -----Original Message-----
> > From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-
> ils-
> > dev-bounces at list.georgialibraries.org] On Behalf Of Dan Scott
> > Sent: woensdag 8 juni 2011 17:38
> > To: Evergreen Development Discussion List
> > Subject: Re: [OPEN-ILS-DEV] 2.0.6 staff client login timeout
> >
> > Hi Daniel:
> >
> > I think this problem often indicates a problem with memcached; either
> > memcached is not running on the server/port that opensrf.xml says it
> > is, or it's running but a firewall is preventing access to that
> > server/port. Also, if memcached is not running on the same server as
> > your Apache server, then you'll need to set the
> > OSRFTranslatorCacheServer value in /etc/apache2/eg_vhost.conf.
> >
> > If memcached wasn't running or couldn't be reached from the
> > application server, get it running and unblocked and restart all of
> > the opensrf services. And if Apache was trying to connect to the
> wrong
> > memcached server, get the config sorted out and then restart Apache.
> >
> > Hopefully this helps!
> 
> Allright
> 
> Apache, memcache, jabber and the opensrf services run on the same
> machine, only the database is on a different host.
> So what I did now, was setting memcache to listen on all IP addresses,
> check the settings in opensrf.xml (they point to localhost and port
> 11211) set the OSRFTranslatorCacheServer value in
> /etc/apache2/eg_vhost.conf to exactly that, and restarted everything.
> 
> Now I get a (slightly) different error message in the staffclient:
> 
> method=open-ils.auth.authenticate.init
> params=["admin"]
> THROWN:
> Network Failure: status = <unknown>
> service=open-ils.auth&method=open-
> ils.auth.authenticate.init&param=%22admin%22
> STATUS:
> <unknown>
> 
> Also I get errors in the osrfsys.log I have not had before:
> 
> 2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2189:AppSession.pm:101:]
> Attempting to build a client session as a server Session ID
> [1307548961.25039113.427482283825], remote_id
> [opensrf at private.evergreen.iisg.nl/opensrf.settings_drone_at_evergreen.
> iisg.nl_2208]
> [2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2189:EX.pm:66:]
> Exception: OpenSRF::EX::Session 2011-06-08T18:02:48 OpenSRF::Transport
> /usr/local/share/perl/5.10.1/OpenSRF/Transport.pm:120 Session Error:
> Transport::handler(): No AppSession object returned from server_build()
> [2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2203:AppSession.pm:101:]
> Attempting to build a client session as a server Session ID
> [1307548961.246362015.49944055641], remote_id
> [opensrf at private.evergreen.iisg.nl/opensrf.settings_drone_at_evergreen.
> iisg.nl_2207]
> [2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2203:EX.pm:66:]
> Exception: OpenSRF::EX::Session 2011-06-08T18:02:48 OpenSRF::Transport
> /usr/local/share/perl/5.10.1/OpenSRF/Transport.pm:120 Session Error:
> Transport::handler(): No AppSession object returned from server_build()
> 
> Not that I am any wiser now :)
> 
> I hope it tells you something
> 
> Thanks for the hints so far
> 
> --
> Daniel Kollmer
> 
> Systeembeheer
> Internationaal Instituut Sociale Geschiedenis
> ------------------------------------------------------------
> System Administration
> International Institute for Social History
> 
> Email: dko at iisg.nl
> Tel: +31 20 8500 416
> Fax: + 31 20 6654181