[OPEN-ILS-DEV] 2.0.6 staff client login timeout

Daniël Kollmer dko at iisg.nl
Wed Jun 8 12:08:42 EDT 2011




> -----Original Message-----
> From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-
> dev-bounces at list.georgialibraries.org] On Behalf Of Dan Scott
> Sent: woensdag 8 juni 2011 17:38
> To: Evergreen Development Discussion List
> Subject: Re: [OPEN-ILS-DEV] 2.0.6 staff client login timeout
>  
> Hi Daniel:
> 
> I think this problem often indicates a problem with memcached; either
> memcached is not running on the server/port that opensrf.xml says it
> is, or it's running but a firewall is preventing access to that
> server/port. Also, if memcached is not running on the same server as
> your Apache server, then you'll need to set the
> OSRFTranslatorCacheServer value in /etc/apache2/eg_vhost.conf.
> 
> If memcached wasn't running or couldn't be reached from the
> application server, get it running and unblocked and restart all of
> the opensrf services. And if Apache was trying to connect to the wrong
> memcached server, get the config sorted out and then restart Apache.
> 
> Hopefully this helps!

Allright

Apache, memcache, jabber and the opensrf services run on the same machine, only the database is on a different host.
So what I did now, was setting memcache to listen on all IP addresses, check the settings in opensrf.xml (they point to localhost and port 11211) set the OSRFTranslatorCacheServer value in /etc/apache2/eg_vhost.conf to exactly that, and restarted everything.

Now I get a (slightly) different error message in the staffclient:

method=open-ils.auth.authenticate.init
params=["admin"]
THROWN:
Network Failure: status = <unknown>
service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22admin%22
STATUS:
<unknown>

Also I get errors in the osrfsys.log I have not had before: 

2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2189:AppSession.pm:101:] Attempting to build a client session as a server Session ID [1307548961.25039113.427482283825], remote_id [opensrf at private.evergreen.iisg.nl/opensrf.settings_drone_at_evergreen.iisg.nl_2208]
[2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2189:EX.pm:66:] Exception: OpenSRF::EX::Session 2011-06-08T18:02:48 OpenSRF::Transport /usr/local/share/perl/5.10.1/OpenSRF/Transport.pm:120 Session Error: Transport::handler(): No AppSession object returned from server_build()
[2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2203:AppSession.pm:101:] Attempting to build a client session as a server Session ID [1307548961.246362015.49944055641], remote_id [opensrf at private.evergreen.iisg.nl/opensrf.settings_drone_at_evergreen.iisg.nl_2207]
[2011-06-08 18:02:48] /usr/sbin/apache2 [ERR :2203:EX.pm:66:] Exception: OpenSRF::EX::Session 2011-06-08T18:02:48 OpenSRF::Transport /usr/local/share/perl/5.10.1/OpenSRF/Transport.pm:120 Session Error: Transport::handler(): No AppSession object returned from server_build() 

Not that I am any wiser now :)

I hope it tells you something

Thanks for the hints so far

--
Daniel Kollmer

Systeembeheer 
Internationaal Instituut Sociale Geschiedenis
------------------------------------------------------------
System Administration
International Institute for Social History

Email: dko at iisg.nl
Tel: +31 20 8500 416
Fax: + 31 20 6654181


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