[OPEN-ILS-DEV] Request for installation help - OpenSRF worked initially but now fails

Tue May 10 18:01:28 EDT 2011

John
After the Evergreen install did you check and make sure all the entries 
for ejabberd accounts (private/public) which you initially setup during 
OpenSRF installation (step 8) were re-entered? One of the steps in 
installing Evergreen is to over write the opensrf.xml and 
opensrf_core.xml so I would check that first.

After that you could probably refer back to the troubleshooting page to 
work things out if you still have issues.

http://open-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors

Finally IRC might be another place to work out issues, devs and sys 
admins hang out there quite a bit and you might see more immediate 
responses. No guarantees though since folks are on from different time 
zones and might be busy putting out their own fires.

http://open-ils.org/irc.php

Cheers

On 05/10/2011 01:39 PM, John H wrote:
> I'm having a major struggle attempting to install Evergreen 2.06 on
> OpenSRF 1.6.3. I'm an experienced CP/M (!), MS-DOS and Windows user
> but a relative novice with Unix in all its forms. I must have spent
> more than 15 hours installing Ubuntu 10.04 and attempting to install
> OpenSRF and Evergreen. I got some good help initially on the general
> mailing list when I got stuck at the point of creating the database
> schema - it seemed that I had to use prescribed values for the
> Evergreen administrator's admin user name and password and the dbname
> and I didn't know what these were. After getting over this hurdle, and
> finishing the Evergreen installation (apparently successfully), I
> found I couldn't log on with the staff client.
>
> I then discovered that my OpenSRF installation - which had worked
> initially, had broken. I had typed
>
> /openils/bin/srfsh
> srfsh% request opensrf.math add 2 2
>
> and got the expected output, "Received data" etc. However, when I
> retried this, it seemed the setup had somehow been broken during the
> Evergreen installation. Attempts to log on gave "Received no data from
> server" and, now, so did the test above.
>
> Trying to repeat some of the OpenSRF installation instructions, I was
> getting errors at "ejabberctl register", so I completely removed and
> reinstalled ejabberd, which removed these errors and told me that the
> users had been registered successfully.
>
> However, after working through the remainder of the instructions and
> seeing no errors, I still got "Received no data" when typing "request
> opensrf.math add 2 2". I tried the troubleshooting document suggested,
> but this didn't reveal any obvious problems. Increasing the logging
> level and checking osrfsys.log showed some errors (in the appended
> text).
>
> I'm not surprised at "Unable to retrieve settings for host localhost"
> because the instructions don't say I need to configure that exact
> name, only private.localhost and public.localhost. Have I missed
> something important here? After being helped a lot on the general
> list, we seem to have come to a dead end, hence this appeal here for
> further help...
>
> root at RenforthU:~# pg /openils/var/log/osrfsys.log
> opensrf 2011-05-09 20:10:29 [INFO:6357:osrf_system.c:628:]
> Bootstrapping system with domain private.localhost, port 5222, and
> unixpath (none)
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:486:]
> opensrf.settings session is stateless
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:497:]
> Building a new client session with id [opensrf.settings]
> [1304968229.138798.13049682296357]
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:1044:]
> AppSession in queue_wait with timeout 0
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:759:] App
> Session [opensrf.settings] [1304968229.138798.13049682296357]
> resetting remote id to router at private.localhost/opensrf.settings
> opensrf 2011-05-09 20:10:29 [INFO:6357:osrf_app_session.c:991:]
> [opensrf.settings] sent 189 bytes of data to router at
> private.localhost/opensrf.settings
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:994:] Sent:
> [{"__c":"osrfMessage","__p":{"threadTrace":"1","locale":"en-US","type":"REQUEST","payload":{"__c":"osrfMethod","__p":{"method":"opensrf.settings.host_config.get","params":["localhost"]}}}}]
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:714:]
> Pushing [1] onto request queue for session [opensrf.settings]
> [1304968229.138798.13049682296357]
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:275:] In
> app_request receive with remaining time [60]
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:1044:]
> AppSession in queue_wait with timeout 0
> opensrf 2011-05-09 20:10:29 [INFO:6357:transport_session.c:667:]
> Received<error>  message with type cancel and code 503
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_stack.c:44:] Received
> message from transport code from router at
> private.localhost/opensrf.settings
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_stack.c:87:] Transport
> handler received new message from router at
> private.localhost/opensrf.settings to opensrf at
> private.localhost/settings_grabber_RenforthU_1304968229.134682_6357
> with body
> [{"__c":"osrfMessage","__p":{"threadTrace":"1","locale":"en-US","type":"REQUEST","payload":{"__c":"osrfMethod","__p":{"method":"opensrf.settings.host_config.get","params":["localhost"]}}}}]
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_json_object.c:307:]
> Objects malloc()'d: 162, Reusable objects captured: 2000, Objects
> reused: 1941, Current List Length: 59
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_stack.c:123:] We received
> 1 messages from router at private.localhost/opensrf.settings
> opensrf 2011-05-09 20:10:29 [WARN:6357:osrf_stack.c:134:]  !!!
> Received Jabber layer error message
> opensrf 2011-05-09 20:10:29 [WARN:6357:osrf_stack.c:144:]  * Jabber
> Error is for top level remote  id [router at
> private.localhost/opensrf.settings], no one to send my message to!
> Cutting request short...
> opensrf 2011-05-09 20:10:29 [INFO:6357:osrf_stack.c:159:] Message
> processing duration 0.000078
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_stack.c:162:] after msg delete
> opensrf 2011-05-09 20:10:29 [ERR :6357:osrf_app_session.c:281:]
> Transport error in recv()
> opensrf 2011-05-09 20:10:29 [ERR :6357:osrf_settings.c:117:] No
> osrfMessage received from host localhost (timeout?)
> opensrf 2011-05-09 20:10:29 [DEBG:6357:osrf_app_session.c:1063:]
> AppSession [opensrf.settings] [1304968229.138798.13049682296357]
> destroying self and deleting requests
> opensrf 2011-05-09 20:10:29 [ERR :6357:osrf_settings.c:136:] Unable to
> load config for host localhost
> opensrf 2011-05-09 20:10:29 [DEBG:6357:socket_bundle.c:475:] removing socket 3
> opensrf 2011-05-09 20:10:29 [ERR :6357:osrf_system.c:240:] Unable to
> retrieve settings for host localhost from configuration file
> /openils/conf/opensrf_core.xml
> opensrf 2011-05-09 20:10:29 [ERR :6357:opensrf.c:38:] Server Loop
> returned an error condition, exiting with -1
>
> Thanks for your time.
>
> --
> John H
> gadgetfan.john at gmail.com

-- 

Anoop Atre
IS Developer & Integrator, MnPALS
PH: 507.389.5060
OF: 3022 Memorial Library (Office-ML 3022)
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