[OPEN-ILS-DEV] Request for installation assistance

[Dan Wells]

Hello Larry,

Based on what I see here, step 9 was successful.  The 'admin'/'open-ils' credentials are old values which used to be hard-coded into the install, so your 'egadmin' test is what is relevant here, and it looks fine.  I have updated step 9 of the 'checking_for_errors' page to better reflect the fact that the admin account is no longer always the same out-of-the-box.

It also looks like you are expecting your Linux system accounts to be able to login to Evergreen, but that is not correct.  The only Evergreen account which exists after a typical install will be the admin account you created (i.e. 'egadmin'), so when testing the staff client login, make sure to use those credentials.

Dan

>
>Thank you for the troubleshooting link - I should have tried it before my
>initial contact.
>
>I have followed the troubleshooting procedure as per the instructions and
>"Bombed" at step 9 as follows:
>opensrf at eg-test:~$ srfsh
>srfsh# login admin open-ils
>
>Received Data: "0bc600d1a3da01b16e102fa63f2c77be"
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.009520
>------------------------------------
>
>Received Data: {
>  "ilsevent":1000,
>  "textcode":"LOGIN_FAILED",
>  "desc":"User login failed",
>  "pid":2713,
>  "stacktrace":"oils_auth.c:596"
>}
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.015721
>------------------------------------
>Login Session: (none).  Session timeout: 0.000000
>----------------------------------------------------------------------------
>----------------------------------------------------------------
>If I attempt to login using my egadmin account I get success as follows:
>opensrf at eg-test:~$ srfsh
>srfsh# login egadmin egadmin
>
>Received Data: "c7dba4da8811043445a24e5395d595e0"
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.008854
>------------------------------------
>
>Received Data: {
>  "ilsevent":0,
>  "textcode":"SUCCESS",
>  "desc":"Success",
>  "pid":2713,
>  "stacktrace":"oils_auth.c:523",
>  "payload":{
>    "authtoken":"fdb02acf251bd887ff953fd2b8820c4b",
>    "authtime":420
>  }
>}
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.381639
>------------------------------------
>Login Session: fdb02acf251bd887ff953fd2b8820c4b.  Session timeout:
>420.000000
>----------------------------------------------------------------------------
>--------------------------------------
>
>The requested log files have been attached for the exception of a router log
>which does not exist.
>PS.  I can't authenticate using the staff client with the Linux accounts for
>"opensrf" or the user account "larry".
>There is an OPAC running but I see no way to use it for authentication.
>
>
>Thank You,
>Larry Arnold
>WVLC UNIX Admin.


-- 
*********************************************************************************
Daniel Wells, Library Programmer Analyst dbw2 at calvin.edu
Hekman Library at Calvin College
616.526.7133


>>> On 10/11/2012 at 10:10 AM, "Sharp, Chris" <csharp at georgialibraries.org> wrote:
> Hi Larry,
> 
> I recommend you follow the steps for troubleshooting at this link:
> 
> http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_e 
> rrors
> 
> Then feel free to report back any problems you encounter from there.
> 
> Hope that helps,
> 
> Chris
>