[OPEN-ILS-DEV] Open-ils-dev Digest, Vol 79, Issue 10

[Larry W Arnold]

Thank you Dan, I suspected that was the case.  However I can't login with
the egadmin account either.  See the attached capture1.bmp.  Please advise
me on a way to troubleshoot this staff client issue.

Larry Arnold
----------------------------------------------------------------------------
--------------------------------------
Message: 1
Date: Mon, 15 Oct 2012 09:11:35 -0400
From: "Dan Wells" <dbw2 at calvin.edu>
Subject: Re: [OPEN-ILS-DEV] Request for installation assistance
To: "Evergreen Development Discussion List"
	<open-ils-dev at list.georgialibraries.org>
Message-ID: <507BD347020000F7000650D8 at gwdom.calvin.edu>
Content-Type: text/plain; charset=US-ASCII

Hello Larry,

Based on what I see here, step 9 was successful.  The 'admin'/'open-ils'
credentials are old values which used to be hard-coded into the install, so
your 'egadmin' test is what is relevant here, and it looks fine.  I have
updated step 9 of the 'checking_for_errors' page to better reflect the fact
that the admin account is no longer always the same out-of-the-box.

It also looks like you are expecting your Linux system accounts to be able
to login to Evergreen, but that is not correct.  The only Evergreen account
which exists after a typical install will be the admin account you created
(i.e. 'egadmin'), so when testing the staff client login, make sure to use
those credentials.

Dan

>
>Thank you for the troubleshooting link - I should have tried it before 
>my initial contact.
>
>I have followed the troubleshooting procedure as per the instructions 
>and "Bombed" at step 9 as follows:
>opensrf at eg-test:~$ srfsh
>srfsh# login admin open-ils
>
>Received Data: "0bc600d1a3da01b16e102fa63f2c77be"
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.009520
>------------------------------------
>
>Received Data: {
>  "ilsevent":1000,
>  "textcode":"LOGIN_FAILED",
>  "desc":"User login failed",
>  "pid":2713,
>  "stacktrace":"oils_auth.c:596"
>}
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.015721
>------------------------------------
>Login Session: (none).  Session timeout: 0.000000
>-----------------------------------------------------------------------
>-----
>----------------------------------------------------------------
>If I attempt to login using my egadmin account I get success as follows:
>opensrf at eg-test:~$ srfsh
>srfsh# login egadmin egadmin
>
>Received Data: "c7dba4da8811043445a24e5395d595e0"
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.008854
>------------------------------------
>
>Received Data: {
>  "ilsevent":0,
>  "textcode":"SUCCESS",
>  "desc":"Success",
>  "pid":2713,
>  "stacktrace":"oils_auth.c:523",
>  "payload":{
>    "authtoken":"fdb02acf251bd887ff953fd2b8820c4b",
>    "authtime":420
>  }
>}
>
>------------------------------------
>Request Completed Successfully
>Request Time in seconds: 0.381639
>------------------------------------
>Login Session: fdb02acf251bd887ff953fd2b8820c4b.  Session timeout:
>420.000000
>-----------------------------------------------------------------------
>-----
>--------------------------------------
>
>The requested log files have been attached for the exception of a 
>router log which does not exist.
>PS.  I can't authenticate using the staff client with the Linux 
>accounts for "opensrf" or the user account "larry".
>There is an OPAC running but I see no way to use it for authentication.
>
>
>Thank You,
>Larry Arnold
>WVLC UNIX Admin.


--
****************************************************************************
*****
Daniel Wells, Library Programmer Analyst dbw2 at calvin.edu Hekman Library at
Calvin College
616.526.7133


>>> On 10/11/2012 at 10:10 AM, "Sharp, Chris" <csharp at georgialibraries.org>
wrote:
> Hi Larry,
> 
> I recommend you follow the steps for troubleshooting at this link:
> 
>
http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_e

> rrors
> 
> Then feel free to report back any problems you encounter from there.
> 
> Hope that helps,
> 
> Chris
> 



End of Open-ils-dev Digest, Vol 79, Issue 10
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