[OPEN-ILS-DEV] Ejabberd error

[BUNTON, GLENN]

Ben, this is, in fact, our case. We installed and configured initially and got it up and running using DHCP so we did everything localhost. Then we had to move the box to our server room where we gave it an official IP. The strange thing is that Evergreen still ran correctly after that. We had people working on it from the desktop clients. Then one of our staff ran into a problem checking on some records that locked the system up completely. We had to reboot and that is when the problem occurred. I'll check through the archive of the list to look at the email thread you mention. Thanks.



-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Ben Shum
Sent: Thursday, April 10, 2014 6:41 PM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Ejabberd error

I'd be curious also how the system was setup.  This may not be a related problem, but if the IP or hostname were changed on the machine between restarts, it's possible ejabberd is not starting back up properly or trying to listen for things that no longer exist.

This has happened in other email threads like this one for example:
http://markmail.org/message/vgndc6spaggax6di

There are lots of ways of either purging ejabberd and setting it back up again from scratch.  Like my horrible suggestions in IRC one day:
http://irc.evergreen-ils.org/evergreen/2013-06-11#i_2725

I think others may have more peaceful ways of resetting ejabberd and changing it to use the new hostname/IP though?

-- Ben

On Thu, Apr 10, 2014 at 6:28 PM, Dan Wells <dbw2 at calvin.edu> wrote:
> Hello Glenn,
>
>
>
> Have you checked that ejabberd is actually running?  Some subsystems 
> do not (by default) restart when the system restarts.
>
>
>
> On many distros, you can check the status of ejabberd using 
> 'ejabberdctl status' (run as root or use 'sudo' as appropriate).
>
>
>
> What Linux distro are you using?
>
>
>
> Dan
>
>
>
>
>
> Daniel Wells
>
> Library Programmer/Analyst
>
> Hekman Library, Calvin College
>
> 616.526.7133
>
>
>
> From: open-ils-dev-bounces at list.georgialibraries.org
> [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of 
> BUNTON, GLENN
> Sent: Thursday, April 10, 2014 5:31 PM
>
> To: Evergreen Development Discussion List
> Subject: Re: [OPEN-ILS-DEV] Ejabberd error
>
>
>
> Just checking again. I've had some helpful suggestions from Brent 
> regarding the issue mentioned below but still no success.
>
>
>
> Before we have to blow the whole thing up and start over again I 
> thought I'd check and see if anyone else has any ideas what the cause 
> of this problem might be.
>
>
>
>
>
> From: open-ils-dev-bounces at list.georgialibraries.org
> [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of 
> BUNTON, GLENN
> Sent: Wednesday, April 09, 2014 2:50 PM
> To: Evergreen Development Discussion List
> Subject: [OPEN-ILS-DEV] Ejabberd error
>
>
>
> We have Evergreen up and running and the world was good. Then 
> something happened that locked things up. Our only recourse was to reboot the system.
> Now when we try to start Evergreen it fails. We then checked ejabberd 
> and find this error when we try to start it:
>
>
>
> opensrf at sandbox:~$ osrf_ctl.sh -l -a start_all 
> /openils/bin/osrf_ctl.sh is deprecated.  Use osrf_control instead Use 
> of uninitialized value $@ in concatenation (.) or string at 
> /usr/local/share/perl/5.14.2/OpenSRF/Transport/SlimJabber/Client.pm 
> line 162.
> Exception: OpenSRF::EX::Jabber 2014-04-09T13:16:05 
> OpenSRF::Transport::SlimJabber::Client
> /usr/local/share/perl/5.14.2/OpenSRF/Transport/SlimJabber/Client.pm:16
> 2 Jabber Exception: Could not authenticate with Jabber server:
>
>
>
> Other than running some system updates we did nothing else. Any ideas 
> or suggestions?
>
>
>
>
>
> Glenn Bunton
> (803) 777-2903
>
> Director of Library Technology Services buntonga at mailbox.sc.edu
>
> Thomas Cooper Library
>
> University of South Carolina
>
> Columbia, South Carolina  29208
>
>
>
>



--
Benjamin Shum
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070, ext. 113