[OPEN-ILS-DEV] [OPEN-ILS-GENERAL] Problem loading report inteface

[Galen Charlton]

Hi,

I may have finally tracked this down. I've written up some details and put
out a work-in-progress patch for testing in bug
https://bugs.launchpad.net/evergreen/+bug/1845050.

Regards,

Galen

On Sat, Jun 8, 2019 at 10:45 AM Linda Jansova <skolkova at chello.cz> wrote:

> Hi,,
>
> We have eventually tried Evergreen 3.3.1 with Ubuntu 16.04 LTS (end of
> life April 2021) and the interface loads okay (as the attached screenshot
> confirms).
>
> So to avoid seeing a broken interface we will probably go for Ubuntu 16.04
> LTS (instead of Debian 9 or Ubuntu 18 as originally planned) on our
> production server - unless there is a (hopefully simple) change to
> configuration which would make the reports interface usable in Debian 9 or
> Ubuntu 18 (?).
>
> Linda
> On 6/6/19 6:41 AM, Linda Jansova wrote:
>
> Hi Galen,
>
> have you managed to sum up your findings to Launchpad yet?
>
> Or could you recommend a particular Ubuntu or Debian version which works
> fine with the report interface and is recommended for the current Evergreen
> version?
>
> Thank you!
>
> Linda
> On 5/30/19 6:51 AM, Linda Jansova wrote:
>
> One more thing - we have also tested Evergreen 3.3.0 on Debian 9
> (Stretch), getting the same results (but this testing was performed using
> our own database data and localized Evergreen, making it difficult to tell
> whether either of the two aren't to blame).
>
> Linda
> On 5/30/19 6:43 AM, Linda Jansova wrote:
>
> Hi Galen,
>
> Thank you very much for looking into this!
>
> Linda
> On 5/30/19 12:14 AM, Galen Charlton wrote:
>
> Hi Linda,
>
> On Wed, May 29, 2019 at 2:48 PM Linda Jansova <skolkova at chello.cz> wrote:
>
>> So the question is - has anyone tried 3.3.1 and tried to create a report
>> template folder? Or does anyone have any idea what could be wrong? (We use
>> the concerto database without localization at this moment. Also, we keep
>> reloading the interface and clearing the browser cache.)
>>
>> Thank you in advance for any ideas!
>>
>
> In my own testing I'm seeing cases where on Debian Stretch the combination
> of the Apache mod_include and mod_xmlent modules, which are used to render
> the reports interface, are no longer returning the full page. Enough of it
> gets returned so that you see an apparently complete interface, but not
> enough of it for it to be fully functional. I am working on a writeup for
> Launchpad and and hope it post it tomorrow.
>
> Regards,
>
> Galen
> --
> Galen Charlton
> Implementation and Services Manager
> Equinox Open Library Initiative
> phone:  1-877-OPEN-ILS (673-6457)
> email:  gmc at equinoxInitiative.org
> web:  https://equinoxInitiative.org
> direct: +1 770-709-5581
> cell:   +1 404-984-4366
>
>

-- 
Galen Charlton
Implementation and Services Manager
Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  gmc at equinoxInitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581
cell:   +1 404-984-4366
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