[OPEN-ILS-DEV] [OPEN-ILS-GENERAL] Problem loading report inteface

[Linda Jansova]

Thank you, Galen!

Linda

On 9/23/19 11:51 PM, Galen Charlton wrote:
> Hi,
>
> I may have finally tracked this down. I've written up some details and 
> put out a work-in-progress patch for testing in bug 
> https://bugs.launchpad.net/evergreen/+bug/1845050.
>
> Regards,
>
> Galen
>
> On Sat, Jun 8, 2019 at 10:45 AM Linda Jansova <skolkova at chello.cz 
> <mailto:skolkova at chello.cz>> wrote:
>
>     Hi,,
>
>     We have eventually tried Evergreen 3.3.1 with Ubuntu 16.04 LTS
>     (end of life April 2021) and the interface loads okay (as the
>     attached screenshot confirms).
>
>     So to avoid seeing a broken interface we will probably go for
>     Ubuntu 16.04 LTS (instead of Debian 9 or Ubuntu 18 as originally
>     planned) on our production server - unless there is a (hopefully
>     simple) change to configuration which would make the reports
>     interface usable in Debian 9 or Ubuntu 18 (?).
>
>     Linda
>
>     On 6/6/19 6:41 AM, Linda Jansova wrote:
>>
>>     Hi Galen,
>>
>>     have you managed to sum up your findings to Launchpad yet?
>>
>>     Or could you recommend a particular Ubuntu or Debian version
>>     which works fine with the report interface and is recommended for
>>     the current Evergreen version?
>>
>>     Thank you!
>>
>>     Linda
>>
>>     On 5/30/19 6:51 AM, Linda Jansova wrote:
>>>
>>>     One more thing - we have also tested Evergreen 3.3.0 on Debian 9
>>>     (Stretch), getting the same results (but this testing was
>>>     performed using our own database data and localized Evergreen,
>>>     making it difficult to tell whether either of the two aren't to
>>>     blame).
>>>
>>>     Linda
>>>
>>>     On 5/30/19 6:43 AM, Linda Jansova wrote:
>>>>
>>>>     Hi Galen,
>>>>
>>>>     Thank you very much for looking into this!
>>>>
>>>>     Linda
>>>>
>>>>     On 5/30/19 12:14 AM, Galen Charlton wrote:
>>>>>     Hi Linda,
>>>>>
>>>>>     On Wed, May 29, 2019 at 2:48 PM Linda Jansova
>>>>>     <skolkova at chello.cz <mailto:skolkova at chello.cz>> wrote:
>>>>>
>>>>>         So the question is - has anyone tried 3.3.1 and tried to
>>>>>         create a report template folder? Or does anyone have any
>>>>>         idea what could be wrong? (We use the concerto database
>>>>>         without localization at this moment. Also, we keep
>>>>>         reloading the interface and clearing the browser cache.)
>>>>>
>>>>>         Thank you in advance for any ideas!
>>>>>
>>>>>
>>>>>     In my own testing I'm seeing cases where on Debian Stretch the
>>>>>     combination of the Apache mod_include and mod_xmlent modules,
>>>>>     which are used to render the reports interface, are no longer
>>>>>     returning the full page. Enough of it gets returned so that
>>>>>     you see an apparently complete interface, but not enough of it
>>>>>     for it to be fully functional. I am working on a writeup for
>>>>>     Launchpad and and hope it post it tomorrow.
>>>>>
>>>>>     Regards,
>>>>>
>>>>>     Galen
>>>>>     -- 
>>>>>     Galen Charlton
>>>>>     Implementation and Services Manager
>>>>>     Equinox Open Library Initiative
>>>>>     phone:  1-877-OPEN-ILS (673-6457)
>>>>>     email: gmc at equinoxInitiative.org
>>>>>     <mailto:gmc at equinoxInitiative.org>
>>>>>     web: https://equinoxInitiative.org
>>>>>     direct: +1 770-709-5581
>>>>>     cell:   +1 404-984-4366
>
>
>
> -- 
> Galen Charlton
> Implementation and Services Manager
> Equinox Open Library Initiative
> phone:  1-877-OPEN-ILS (673-6457)
> email:  gmc at equinoxInitiative.org
> web: https://equinoxInitiative.org
> direct: +1 770-709-5581
> cell:   +1 404-984-4366
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