[OPEN-ILS-GENERAL] Catalog freezes when trying to save a MARC record

Ben Ostrowsky benostrowsky at gmail.com
Mon Jul 21 16:18:10 EDT 2008


Disclaimer: we're still using the VMware virtual server, which may be
what's going on.

We're on 1.2.2.2 and beginning to test cataloging.  We've got a user
who's in the supercat group and has tried to open, edit, and save a MARC
record.  When she tries to save the edited record, her client freezes.
(This might mean "saving the record takes way too long" rather than
"never responds even if you were to leave it running overnight".)

What logfiles should I be looking at to figure out what's going on?  I'm
not sure whether it's permissions (but I'd expect a quick error message
in that case) or something timing out and the timeout not getting
handled in a user-friendly way.

Thanks!
Ben


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