[OPEN-ILS-GENERAL] Open-ils-general Digest, Vol 39, Issue 42

[Daniluk, Judy]

We have had a few reported cases where a patron placed a hold and then the hold request did not show up in the patron's account information in the OPAC.  Other holds placed by the same patron did show up.
 
But we are a very, very new Evergreen implementation, and many of the odd things we see turn out to be problems in our own set-up or in our understanding of how things are supposed to work, not actual problems in the software.  We haven't had a chance to track this one down to see how to reproduce it yet.
 
We are currently using v1.4.0.4.
 
Judy Daniluk
Technology Consultant, North Texas Regional Library System
6320 Southwest Blvd, Suite 101, Fort Worth, TX 76109
jdaniluk at ntrls.org         817-201-6778 (cell)      817-377-4440 (office)        www.ntrls.org <http://www.ntrls.org/>  
 

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Subject: Open-ils-general Digest, Vol 39, Issue 42



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Today's Topics:

   1. Tracking an item in Evergreen (Coleman, Marlene)


----------------------------------------------------------------------

Message: 1
Date: Wed, 30 Sep 2009 11:41:53 -0400
From: "Coleman, Marlene" <mcoleman at bcgov.net>
Subject: [OPEN-ILS-GENERAL] Tracking an item in Evergreen
To: <open-ils-general at list.georgialibraries.org>
Message-ID: <E74AA0839BA13C418B272ED5B4633CADD6BB3A at bcmx.bft.county>
Content-Type: text/plain; charset="utf-8"

Thanks Karen.  I've used that for tracking circulations for damage or missing pieces.  I'm trying to track holds requests, the disappearance of holds for customers, or on particular items.

Has anyone had holds requests "disappear" (besides staff/customer error)?

Marlene

Marlene F. Coleman, BA, MLS, CIM
ILS Database Manager, Branch Manager
Beaufort County Library, Beaufort Branch
311 Scott Street, Beaufort, SC 29902
843-470-6544    mcoleman at bcgov.net
www.beaufortcountylibrary.org
For Learning ? For Leisure ? For Life

End of Open-ils-general Digest, Vol 39, Issue 42
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