[OPEN-ILS-GENERAL] Problem with Renewing items from Patron Accounts

[Joel Harbottle]

Hi Jason,

Thanks for adding in this advice. Something like that totally slipped my
mind when I replied.

Thanks.

Kindest regards,
Joel


Joel Harbottle
Email: joel.r.harbottle at gmail.com

On Thu, Apr 15, 2010 at 12:03 AM, Jason Etheridge <jason at esilibrary.com>wrote:

> > Students have reported and we've tested and confirmed, that when they
> attempt to
> > renew a book from their account, they get the message that no renewals
> are
> > allowed because the book is needed for a hold.  When staff check, there
> are
> > no holds on the item(s) and they can do the renewal(s) from the client.
>
> How are you testing and confirming this?  For a pristine test (on a
> production system)
> I'd be tempted to make a "gobbleygook" bib record (and item) that no
> one would ever
> search for on purpose, and try an experiment against it, to help rule
> out other variables
> that may be influencing things.
>
> --
> Jason Etheridge
>  | VP, Tactical Development
>  | Equinox Software, Inc. / The Evergreen Experts
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  jason at esilibrary.com
>  | web:  http://www.esilibrary.com
>
> Please join us for the Evergreen 2010 International Conference!
> It is being held April 20 - 23, 2010 at the Amway Grand Hotel and
> Convention Center, Grand Rapids, Michigan.
> http://www.evergreen2010.org/
>
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