[OPEN-ILS-GENERAL] Check out issue

[Jason Etheridge]

On Wed, Mar 17, 2010 at 10:57 AM,  <scrlheadlib at mts.net> wrote:
> Has anyone else encountered this problem?  Occasionally, (and only
> occasionally – we cannot recreate the problem) the same item is being
> checked out twice to the same patron and appears twice on their check-out
> receipt.  We could live with that but here’s the big problem – when it is
> returned it has to be checked in twice to totally remove it from the patron
> record.  ie The program does not always realize the same item has been
> checked out twice, thus necessitating two returns.  ???

I'd be interested in seeing debug output from the console from when
that happens, but beware, it's not something you'd want to share with
a public mailing list or public bug tracker since it'd contain patron
information.

http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:debug_console
http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:console_clipboard

-- 
Jason Etheridge
 | VP, Tactical Development
 | Equinox Software, Inc. / The Evergreen Experts
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  jason at esilibrary.com
 | web:  http://www.esilibrary.com

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