[OPEN-ILS-GENERAL] Check out issue

[George Tuttle]

Hi Jason --

When it did/does occur, it is during the busiest times of the day – not the
best time to be debugging.

As far as I can tell, these double charges are due to latency. User charges
an item, hits refresh, and charges it again. I associate the problem with
the refresh button.

George Tuttle
Computer Services Librarian
Piedmont Regional Library System
770-867-2762 x103
770-891-0654 (cell)
770-867-7483 (fax)
gtuttle at prlib.org

-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Jason Etheridge
Sent: Wednesday, March 17, 2010 11:26 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Check out issue

On Wed, Mar 17, 2010 at 10:57 AM,  <scrlheadlib at mts.net> wrote:
> Has anyone else encountered this problem?  Occasionally, (and only
> occasionally – we cannot recreate the problem) the same item is being
> checked out twice to the same patron and appears twice on their check-out
> receipt.  We could live with that but here’s the big problem – when it is
> returned it has to be checked in twice to totally remove it from the
patron
> record.  ie The program does not always realize the same item has been
> checked out twice, thus necessitating two returns.  ???

I'd be interested in seeing debug output from the console from when
that happens, but beware, it's not something you'd want to share with
a public mailing list or public bug tracker since it'd contain patron
information.

http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:debug_console
http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:console_clipboard

-- 
Jason Etheridge
 | VP, Tactical Development
 | Equinox Software, Inc. / The Evergreen Experts
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  jason at esilibrary.com
 | web:  http://www.esilibrary.com

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