[OPEN-ILS-GENERAL] Check out issue

[Sharon Campbell]

We have had that problem a couple of time and I had to do helpdesk
tickets because in some cases it was not coming off their record
correctly.

 

Sharon Campbell

Fayette County Public Library

 

________________________________

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
scrlheadlib at mts.net
Sent: Wednesday, March 17, 2010 10:58 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Check out issue

 

Has anyone else encountered this problem?  Occasionally, (and only
occasionally - we cannot recreate the problem) the same item is being
checked out twice to the same patron and appears twice on their
check-out receipt.  We could live with that but here's the big problem -
when it is returned it has to be checked in twice to totally remove it
from the patron record.  ie The program does not always realize the same
item has been checked out twice, thus necessitating two returns.  ???

Mary Toma

South Central Regional Library

160 Main Street

Box 1540

Winkler, MB R6W 4B4

204-325-5864 

204-822-4092

scrlheadlib at mts.net

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