[OPEN-ILS-GENERAL] help with error msg

[Thomas Berezansky]

You probably should have started the profile manager and deleted it  
from there.

You can remove the rest of the contents of the folder that was in to  
see if that helps, or start the profile manager (-P) to  
remove/recreate profiles.

Thomas Berezansky
Merrimack Valley Library Consortium


Quoting Gordana Vitez <gvitez at niagaracollege.ca>:

> Hi there,
>
> I have been having some problems with a receipt printer and am in  
> the process of trying out a suggestion from the list...and now  
> another problem has cropped up for me. I deleted the  
> [randomstring].default profile in the open_ils_staff_client\profiles  
> folder in the hopes of resolving a problem with a receipt printer.  
> However, now when we try to open Evergreen, we get the following:
>
> open_ils_staff_client is already running but is not responding. To  
> open a new window, you must first close the existing  
> open_ils_staff_client process or restart.
>
> Well, it's not running and we've restarted...removed the program  
> altogether and reinstalled. And it still gives the error. I've done  
> a search but I can't seem to find an answer to this one.
>
> Any ideas/help/suggestions are very greatly appreciated!
>
> Thanks!
> Gordana
>
> Gordana Vitez
> Niagara College Libraries
> Welland Campus
> 300 Woodlawn Rd
> Welland Ontario
> L3C 7L3
> Phone: (905) 735 2211 ext 7404
> Fax: (905) 736 6021
> gvitez at niagaracollege.ca
>