[OPEN-ILS-GENERAL] Help with Error

[Dan Scott]

Hi Mereeothlhe:

On Tue, Nov 30, 2010 at 09:38:14AM +0200, Mereeotlhe Sabata wrote:
> I am new to this group and evergreen and not quite sure how it works, I
> have been sending emails but no response, please if someone gets this
> email, please help
 
Message received. 

Your initial message might have been held up for a little while by the
mailing list; not sure about that.
  
> I have followed the server install instruction on the evergreen site and
> also the opensrf page, I have received help from several people but no
> luck, but I made a change yesterday that allowed my error to go away, my
> problem was I have trying to start the evergreen server but whenever I
> started the autogen -c file it stops whit a error when it reaches
> "Updating locales selection menu", the last guy hinted that the language
> thing is not working at its best, so I deleted from the database the

Right... well actually what I said on IRC was that the system assumes that
en-US is installed and available, so when you deleted en-US from the
database list of languages you exposed that fundamental assumption. My
suggestion in the future would be to start by getting the default system
working out of the box, and then slowly start to make configuration
changes one by one, rather than making configuration changes before
you've even started the system for the first time.

> en-GB option I had wanted to use and only left one language in the
> database and then it just started working. I went ahead and restarted

Going back to the IRC logs for that discussion
(http://evergreen-ils.org/irc_logs/evergreen/2010-11/%23evergreen.26-Fri-2010.log)
there was one other thing that we did - I had you edit
/usr/local/share/perl/5.10.1/OpenSRF/Utils/SettingsClient.pm to change
lines 84 and 90 from "timeout => 10" to "timeout => 120" to address the
mysterious routing issue that some people seem to run into. Then I had
you restart the OpenSRF services and try "autogen.sh -u" one more time
(this time with luck).

> the server and now this morning I have a new error, please see attached
> for the lastest error log and config files attached

Did you by any chance:

1) Reinstall OpenSRF and wipe out the changes to SettingsClient.pm or
2) Shut down the server without first stopping the OpenSRF services?

If 1, then you need to restore the longer timeout sessions to
SettingsClient.pm and restart the OpenSRF services.

If 2, then you need to remove the PID files that OpenSRF uses to track
its processes and then start it up again. Use the "ps" command to ensure
that no OpenSRF processes are running, then "rm -f
/openils/var/run/*pid" to clean out the PID files, then start the OpenSRF
services again.

Also, is that your complete osrfsys.log? It seems like it's missing a
lot of content that I would expect from a normal startup process.