[OPEN-ILS-GENERAL] shared report templates don't display correctly for one location

Thomas Berezansky tsbere at mvlc.org
Wed Dec 7 16:43:26 EST 2011


The only thing I could recommend is checking that your org tree is sane.

That is, the hierarchy of org units matches the hierarchy of their types.

Then run autogen.sh again either way.

Thomas Berezansky
Merrimack Valley Library Consortium


Quoting Geoff Sams <GSams at roanoketexas.com>:

> I'm going to bump this because it is a really strange occurrence and  
> any help on the subject would be greatly appreciated.  If any more  
> information is necessary please let me know.
>
> Thanks,
> Geoff Sams
> Assistant Director
> Roanoke Public Library
> 817-491-2691
> Chairman
> North Texas Library Consortium Board
>
> From: open-ils-general-bounces at list.georgialibraries.org  
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On  
> Behalf Of Judy Daniluk
> Sent: Thursday, December 01, 2011 4:53 PM
> To: Evergreen Discussion Group
> Subject: [OPEN-ILS-GENERAL] shared report templates don't display  
> correctly for one location
>
> One library in our consortium is having trouble seeing shared report  
> templates.  When you use the staff client as a workstation  
> registered at this library, the list of shared report templates is  
> incomplete - some folders show a truncated list of pages, some  
> folders are displayed as pages instead of folders, some folders  
> don't show up at all. The folders that don't display are shared  
> consortium-wide, so they should be available. It happens for all the  
> staff users at this location.
>
> We recently moved our Evergreen installation to a different server  
> and upgraded from 1.6 to 2.0.9.    These users were able to see and  
> use all the shared report templates before the move and upgrade. The  
> problem appeared after the move and the upgrade, and has persisted  
> for three months, through many reboots and restarts.
>
> If you use the same userid but a workstation registered for a  
> different org unit (even if it's actually the same computer), the  
> shared templates display correctly.  It's not related to the user's  
> permission group or the user's home library or the user's working  
> location, just the location where the workstation is registered.
>
> Any suggestions?
>
>
> Judy Daniluk
>
> Director of Internet Services,  North Texas Library Partners
>
> 6320 Southwest Blvd., Suite 101, Fort Worth, TX 76109
>
> jdaniluk at ntrls.org<mailto:jdaniluk at ntrls.org>     817-201-6778  
> (cell)    www.ntxlibpartners.org<http://www.ntxlibpartners.org>
>
>




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