[OPEN-ILS-GENERAL] shared report templates don't display correctly for one location

[Thomas Berezansky]

autogen.sh (more accurate, /openils/bin/autogen.sh I believe) would be  
run as the opensrf user.

I believe it can cause momentary issues if run during the day,  
although with 14 libraries I wouldn't see that as being excessively  
important.

I don't think you would need to restart anything server-side, but I  
would restart the affected client(s).

Thomas Berezansky
Merrimack Valley Library Consortium


Quoting Jesse Ephraim <JEphraim at roanoketexas.com>:

> Thomas;
>
> Should we run it as non-admin, OpenSRF, or root?
>
> Should we run "configure" after that?
>
> Is it something we should do after hours, when the libraries are  
> closed (we have 14 libraries on the system)?
>
> Will it need a server restart, or a restart of anything else?
>
> Jesse Ephraim
>
> Director, Roanoke Public Library
> 308 S. Walnut
> Roanoke, Texas 76262
> (817) 491-2691
> jephraim at roanoketexas.com
>
>
>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org  
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On  
> Behalf Of Thomas Berezansky
> Sent: Wednesday, December 07, 2011 3:43 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] shared report templates don't  
> display correctly for one location
>
> The only thing I could recommend is checking that your org tree is sane.
>
> That is, the hierarchy of org units matches the hierarchy of their types.
>
> Then run autogen.sh again either way.
>
> Thomas Berezansky
> Merrimack Valley Library Consortium
>
>
> Quoting Geoff Sams <GSams at roanoketexas.com>:
>
>> I'm going to bump this because it is a really strange occurrence and
>> any help on the subject would be greatly appreciated.  If any more
>> information is necessary please let me know.
>>
>> Thanks,
>> Geoff Sams
>> Assistant Director
>> Roanoke Public Library
>> 817-491-2691
>> Chairman
>> North Texas Library Consortium Board
>>
>> From: open-ils-general-bounces at list.georgialibraries.org
>> [mailto:open-ils-general-bounces at list.georgialibraries.org] On
>> Behalf Of Judy Daniluk
>> Sent: Thursday, December 01, 2011 4:53 PM
>> To: Evergreen Discussion Group
>> Subject: [OPEN-ILS-GENERAL] shared report templates don't display
>> correctly for one location
>>
>> One library in our consortium is having trouble seeing shared report
>> templates.  When you use the staff client as a workstation
>> registered at this library, the list of shared report templates is
>> incomplete - some folders show a truncated list of pages, some
>> folders are displayed as pages instead of folders, some folders
>> don't show up at all. The folders that don't display are shared
>> consortium-wide, so they should be available. It happens for all the
>> staff users at this location.
>>
>> We recently moved our Evergreen installation to a different server
>> and upgraded from 1.6 to 2.0.9.    These users were able to see and
>> use all the shared report templates before the move and upgrade. The
>> problem appeared after the move and the upgrade, and has persisted
>> for three months, through many reboots and restarts.
>>
>> If you use the same userid but a workstation registered for a
>> different org unit (even if it's actually the same computer), the
>> shared templates display correctly.  It's not related to the user's
>> permission group or the user's home library or the user's working
>> location, just the location where the workstation is registered.
>>
>> Any suggestions?
>>
>>
>> Judy Daniluk
>>
>> Director of Internet Services,  North Texas Library Partners
>>
>> 6320 Southwest Blvd., Suite 101, Fort Worth, TX 76109
>>
>> jdaniluk at ntrls.org<mailto:jdaniluk at ntrls.org>     817-201-6778
>> (cell)    www.ntxlibpartners.org<http://www.ntxlibpartners.org>
>>
>>
>
>
>