[OPEN-ILS-GENERAL] Windows 7 and Epson TM-T88V thermal receipt printer woes

[Tara Robertson]

Hi,

I'm wondering if anyone is using Windows 7 with the Epson TM-T88V thermal
receipt printers. We're using the Sitka's Evergreen staff client (2.0.5).

I've been working with our IT department to try and figure out why the
receipt printers don't work. We've downloaded the print drivers from the
Epson website. We're able to print a test from Windows. Sometimes we're
able to print a test from Printer Settings Editor in Evergreen. We aren't
able to print actual receipts, like a hold_slip or checkout.

Our IT department is looking for someone else who has this working, so they
can check what settings are being used. They think it's an Evergreen
problem, but I think there's something weird with how they've imaged the
computers. This is the Windows error that we get:

Microsoft Visual C++ Runtime Library
Program:C:\Windows\system32\spoolsv.exe Error R6002 -Floating Point Support
Not Loaded

Please let me know if this works for you. Also, please let me know if
you're using the 32-bit or 64-bit version of Windows 7.

Thanks!
Tara Robertson
Emily Carr University of Art + Design
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