[OPEN-ILS-GENERAL] Windows 7 and Epson TM-T88V thermal receiptprinter woes

[Darryl Jones]

Gordana Vitez <gvitez at ...> writes:

> 
> 
> Hi Tara,
>  
> We're using Windows 7 (32 bit# with TM-T88V and TM-T88IV receipt printers 
and we find that they work very well. We have 2 campus libraries and haven't 
had any problems printing.
>  
> We're on Evergreen 2.0.7.
>  
> Thanks!
> Gordana
>  
> 
> Gordana Vitez
> Library Services & Systems CoordinatorNC Libraries and Learning Commons
> Niagara College300 Woodlawn RdWelland OntarioL3C 7L3Phone: #905# 735 2211 
ext 7404Fax: #905# 736 6021gvitez <at> niagaracollege.ca
> >>> Tara Robertson <information.detective-
Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> 12/15/2011 6:29 PM >>>Hi,I'm 
wondering if anyone is using Windows 7 with the Epson TM-T88V thermal receipt 
printers. We're using the Sitka's Evergreen staff client #2.0.5).I've been 
working with our IT department to try and figure out why the receipt printers 
don't work. We've downloaded the print drivers from the Epson website. We're 
able to print a test from Windows. Sometimes we're able to print a test from 
Printer Settings Editor in Evergreen. We aren't able to print actual receipts, 
like a hold_slip or checkout. Our IT department is looking for someone else 
who has this working, so they can check what settings are being used. They 
think it's an Evergreen problem, but I think there's something weird with how 
they've imaged the computers. This is the Windows error that we get:Microsoft 
Visual C++ Runtime Library Program:C:\Windows\system32\spoolsv.exe Error 
R6002 -Floating Point Support Not Loaded Please let me know if this works for 
you. Also, please let me know if you're using the 32-bit or 64-bit version of 
Windows 7.Thanks!Tara RobertsonEmily Carr University of Art + Design
> 
> 

Hi Gordana & Tara

Would you be able to tell me what version of the Epson print driver you are 
using?  We were using version 4.12 here but upgraded to the new version 4.52 
and now we are unable to print receipts.  Tara this may also be your issue, 
try downgrading your print driver to version 4.12 and see if this solves the 
problem.  

Thanks,
Darryl

Darryl Jones
TNRD Library Systems