[OPEN-ILS-GENERAL] Help required in configuration

Sharp, Chris csharp at georgialibraries.org
Thu Feb 10 06:54:00 EST 2011 

Muhammad,

I'm not sure I understand the problem(s) from your description, which is why I didn't respond again.  Perhaps someone else will be able to help, but I think you'll need to be more clear about what you're doing and what error messages (or other unexpected behavior) occurs.  To continue getting the best help you can, please do the following:

1) post your server-level issues to Open-ILS-Dev - subscribe here if you haven't already: http://libmail.georgialibraries.org/mailman/listinfo/open-ils-dev 

2) alternatively, go to the #evergreen chat channel between 8:00 a.m. and maybe 9:00 p.m. EST - most of us are in North America.

3) You will need to be more specific (or more clear) about the errors you're encountering.  If possible, copy and paste them directly (for large files, use a pastebin like http://pastebin.com/ and share the URL in your email or in the #evergreen channel), but make sure you do not include your passwords or other private information.  Logs and configuration files may also be helpful, but which ones depend on the problem you're having.

4) Don't address your emails to a particular person or use private messages in chat - you'll get better help if you ask the full list (or chat room).

Hope that helps!

Chris


----- Original Message -----
> From: "Muhammad Faiz Chishti" <mfaizali at hotmail.com>
> To: open-ils-general at list.georgialibraries.org
> Sent: Thursday, February 10, 2011 12:31:23 AM
> Subject: [OPEN-ILS-GENERAL] Help required in configuration
> You have been very good help Chris Sharp I understand your concern
> regarding posting on the mailing list directly
> 
> 
> 
> the problem is still there, everything works and when we stop
> evergreen via command
> 
> 
> 
> osrf_ctl -l -a stop_all
> 
> 
> 
> and restart server all is down. srfsh command in opensrf login stops
> responding giving
> 
> This command does not work at first instance osrf_ctl -l -a start_all
> 
> to bring things up and running all trouble shooting process has to be
> followed
> 
> down apache server apache2ctl stop down osrf command
> /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -l -a
> stop_all
> 
> rm /openils/var/run/*.pid cd /openils/var/log/ mv *.* old/
> 
> then start services with: /openils/bin/osrf_ctl.sh -c
> /openils/conf/opensrf_core.xml -l -a router_all
> 
> /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -l -a
> perl_all
> 
> /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -l -a c_all
> All famous Smoke test /openils/bin/autogen.sh -c
> /openils/conf/opensrf_core.xml -u
> 
> 
> 
> and additionally it starts giving error fopen unable to access
> /tmp/srfsh.log and some bootstarp error
> 
> then I use chmod 777 /tmp/srfsh.log
> 
> then bring up service for apache after testing srfsh which works fine
> 
> Than bring up apache apache2ctl start
> 
> 
> 
> All this has to be repeated every time the server restarts I would
> really appreciate if this problem is solved
> 
> -------------------------------------------------------------------------------------------------------------------------------------------------------------
> 
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf
> Of Sharp, Chris
> Sent: Tuesday, February 08, 2011 6:03 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Help required in configuration
> 
> 
> 
> Hi Muhammad,
> 
> 
> 
> I had answered you in our off-list discussion - I'm assuming you're
> re-asking on the list for others to help (or perhaps my response
> didn't come through?). Here was my response, in:
> 
> 
> 
> 
> 
> First thing I'll say is that it's better to have these discussions on
> the list, because 1) it allows other people to benefit from the
> answers to your questions and 2) it allows more experienced and
> skilled people to verify that the answers I'm giving you are correct.
> 
> 
> 
> > As I have checked according to your guidance the srfsh command was
> > not
> 
> > responding properly I followed the troubleshooting guide and stoped
> 
> > the service with prescribed commands no diagnostic was made except
> 
> > that the apache required a virtual host
> 
> 
> 
> If the error is something like:
> 
> 
> 
> [Mon Feb 07 07:53:36 2011] [warn] NameVirtualHost *:80 has no
> VirtualHosts
> 
> 
> 
> That can be safely ignored.
> 
> 
> 
> > and when I started the
> 
> > services again after the command
> 
> >
> 
> > /openils/bin/autogen.sh -c /openils/conf/opensrf_core.xml -u
> 
> >
> 
> > Some updates were made and srfsh started to work
> 
> 
> 
> If you had not run that command before, that was likely the reason for
> your error.
> 
> 
> 
> > Now Sir I don’t understand where the error is but the system seems
> > to
> 
> > work fine if you plz kindly check my server that is
> 
> >
> 
> > https://evergreen.umt.edu.pk
> 
> 
> 
> Aside from testing that the OPAC responds (which it seems to), there's
> not a lot of checking I can really do. You'll need to be more specific
> about what errors you're encountering.
> 
> 
> 
> >
> 
> > when I restart the machine I have to go through all the trouble
> 
> > shooting again and then it starts working again it also gives the
> 
> > error fopen something on the log file directory /tmp/srfsh.log
> 
> 
> 
> The proper way to restart a server running Evergreen is to stop
> Evergreen services (as the opensrf user):
> 
> 
> 
> osrf_ctl -l -a stop_all
> 
> 
> 
> before you shut down or restart your system. If you don't do that, you
> will need to manually delete the .pid files in /openils/var/run/ with
> the command:
> 
> 
> 
> rm /openils/var/run/*.pid
> 
> 
> 
> then start your services with:
> 
> 
> 
> osrf_ctl -l -a start_all
> 
> 
> 
> You'll need to provide the specific wording of the error for me (or
> others on the mailing list) to be able to know what it is.
> 
> 
> 
> > another thing I wanted to ask was which is the best OS and its
> > version
> 
> > to support which Evergreen version that is the most stable.
> 
> 
> 
> Ubuntu 10.04 is fine for Evergreen. Most of the Evergreen development
> team uses Debian stable, and some use Fedora.
> 
> 
> 
> Let's take this back to the mailing list if you continue to have
> issues. Good luck!
> 
> 
> 
> Chris
> 
> 
> 
> 
> 
> --
> 
> Chris Sharp
> 
> PINES Program Manager
> 
> Georgia Public Library Service
> 
> 1800 Century Place, Suite 150
> 
> Atlanta, Georgia 30345
> 
> (404) 235-7147
> 
> csharp at georgialibraries.org
> 
> http://pines.georgialibraries.org/

-- 
Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/

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