[OPEN-ILS-GENERAL] ***SPAM*** Re: ***SPAM*** Need help with reporting process

[Elizabeth Longwell]

Chris,

Thanks for the help.  I'll get on chat to glean additional details.

Beth

On Wed, Feb 16, 2011 at 3:13 PM, Sharp, Chris
<csharp at georgialibraries.org>wrote:

> Hi Beth,
>
> > This is my first post as the system manager of a newly migrated
> > Evergreen consortium. We had to do a reboot of all Evergreen servers
> > last week and ever since then I've been unable to see our saved report
> > templates and reports. I've restarted the clark kent process on what I
> > thought were the applicable servers, but the folders have not
> > re-appeared. My guess is that I've missed a key process which needs to
> > be started.
>
> Report outputs should be in /openils/var/web/reporter by default.  If you
> have a distributed setup (inferring from "reboot of all Evergreen servers"
> that you do), this might be an NFS share that needs to be mounted.  You can
> know this for sure by checking /etc/fstab on your "main" server(s) (without
> knowing your specific setup, I wouldn't know what else to advise).
>
> You might hop on the #evergreen chat channel and perhaps someone can walk
> you through some troubleshooting steps:
>
> http://webchat.freenode.net/?channels=evergreen
>
> > I'd appreciate any help that list members can give.
> >
> > Thanks in advance,
> >
> > Beth Longwell
> > Sage Library System of Eastern Oregon
>
> --
> Chris Sharp
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, Georgia 30345
> (404) 235-7147
> csharp at georgialibraries.org
> http://pines.georgialibraries.org/
>
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