[OPEN-ILS-GENERAL] ***SPAM*** Need help with reporting process

[Sharp, Chris]

Hi Beth,

> This is my first post as the system manager of a newly migrated
> Evergreen consortium. We had to do a reboot of all Evergreen servers
> last week and ever since then I've been unable to see our saved report
> templates and reports. I've restarted the clark kent process on what I
> thought were the applicable servers, but the folders have not
> re-appeared. My guess is that I've missed a key process which needs to
> be started.

Report outputs should be in /openils/var/web/reporter by default.  If you have a distributed setup (inferring from "reboot of all Evergreen servers" that you do), this might be an NFS share that needs to be mounted.  You can know this for sure by checking /etc/fstab on your "main" server(s) (without knowing your specific setup, I wouldn't know what else to advise).

You might hop on the #evergreen chat channel and perhaps someone can walk you through some troubleshooting steps:

http://webchat.freenode.net/?channels=evergreen

> I'd appreciate any help that list members can give.
> 
> Thanks in advance,
> 
> Beth Longwell
> Sage Library System of Eastern Oregon

-- 
Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/