[OPEN-ILS-GENERAL] Admin functions locking up

Jason Etheridge jason at esilibrary.com
Wed Jan 26 20:26:44 EST 2011


On Wed, Jan 26, 2011 at 7:25 PM, Vicki Reeves <vickir at beau.org> wrote:
> We are having a problem with the Administrative functions.  From time to
> time the first 5 items on the Admin menu lock up and refuse to let the
> admin into them.  The error message is "Internal Server Error".  This is
> usually cleared up if we run autogen.sh but that is not working on
> tonight's lockup.  The logs don't show anything helpful.  We're thinking
> we really need to get this sorted out before we go live.  Can anyone
> help?  Thank you.

Hey Vicki,

There should be useful information in Apache's error log to go with
such a message.  What version of EG are you using and on what?

-- 
Jason Etheridge
 | VP, Tactical Development
 | Equinox Software, Inc. / Your Library's Guide to Open Source
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  jason at esilibrary.com
 | web:  http://www.esilibrary.com


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