[OPEN-ILS-GENERAL] Handling lost books which have been paid for

[Aaron Zsembery]

We have patrons who have lost books, paid for them, but are still getting overdue mailers. I am told that this is due to the books having the status of "Lost" and the mailers sending out notices for all items with the status of "lost".

We are wondering what other libraries are doing to notify patrons of lost books without bothering the patrons who have paid for their lost books. 
Also, how do you distinguish a book that has been lost and paid for from a book that is just lost?

Thanks

Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424
Phone: (585) 394-8260