[OPEN-ILS-GENERAL] Handling lost books which have been paid for

[Bill Ott]

On 1/28/11 1:25 PM, Aaron Zsembery wrote:
> We have patrons who have lost books, paid for them, but are still getting overdue mailers. I am told that this is due to the books having the status of "Lost" and the mailers sending out notices for all items with the status of "lost".
>
> We are wondering what other libraries are doing to notify patrons of lost books without bothering the patrons who have paid for their lost books.
> Also, how do you distinguish a book that has been lost and paid for from a book that is just lost?

Once money issues have been settled, the circulation will have a 
timestamp in the xact_finish (transaction finish date).  Not to be 
confused with the checkin_time, the xact_finish will remain null until 
all outstanding issues are settled.