[OPEN-ILS-GENERAL] Request for installation help

[Joseph Lewis]

> Sorry, it still doesn't work for me. With the hostname as 192.168.0.5 I
> don't get the first error message, just "Login failed. Please check your
> Server Hostname, Username, Password and your CAPS LOCK key".
> Needless to say, I've rechecked the above. I've tried every user name I
used
> during the installation (in which, as it's purely for testing, I used the
> same password throughout). I guess most of these won't be valid within
> Evergreen anyway but they all seem to give the same error.

I had this same error a few weeks ago, it turns out that I had "unsafely"
rebooted the machine (I didn't turn off any of the software, which left PID
files laying around, so next time I started the software it thought it was
already up and running).

Somebody correct me if I'm wrong, but it looks to me like the staff client
grabs the server information from Apache, so to the client it looks like the
server is running (indeed Apache was, although nothing else was which caused
the authentication to fail).

The solution was to clear the clear the PID files, the instructions I found
were here[1] under the heading "Recovering from an unclean shutdown of the
server".

[1]
http://open-ils.org/~denials/README-Evergreen_trunk_2011_03_19_Squeeze.html

Hope it helps,
   Joe

--
Public Key: [0xF8462E1593141C16]<http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xF8462E1593141C16>

Man is the lowest-cost, 150-pound, nonlinear, all-purpose computer system
which can be mass-produced by unskilled labor.
- NASA



On Sun, May 8, 2011 at 12:23 PM, Jason Etheridge <jason at esilibrary.com>wrote:

> > Sorry, it still doesn't work for me. With the hostname as 192.168.0.5 I
> > don't get the first error message, just "Login failed. Please check your
> > Server Hostname, Username, Password and your CAPS LOCK key".
> > Needless to say, I've rechecked the above. I've tried every user name I
> used
> > during the installation (in which, as it's purely for testing, I used the
> > same password throughout). I guess most of these won't be valid within
> > Evergreen anyway but they all seem to give the same error.
>
> I'd try logging in with srfsh on the server.  If that works, then I'd
> try the OPAC.
>
> --
> Jason Etheridge
>  | VP, Tactical Development
>  | Equinox Software, Inc. / Your Library's Guide to Open Source
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  jason at esilibrary.com
>  | web:  http://www.esilibrary.com
>
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