[OPEN-ILS-GENERAL] odd problem

[Ben Shum]

Hi Jesse,

What version of Evergreen is your consortium running?

It may be unrelated to your issue, but I know there's a bug ticket 
explaining a potential crash issue that comes when trying to use the 
Browse Hold Shelf option on certain Evergreen systems.  Potentially, 
there may be a need to tune your opensrf configuration file to allow for 
additional services beyond the defaults that ship with Evergreen.  This 
is a link to the ticket where it was discussed: 
https://bugs.launchpad.net/evergreen/+bug/701208

There may be other causes to your problem though, perhaps someone else 
has experienced or can comment further.

-- Ben

On 11/16/2011 6:58 PM, Jesse Ephraim wrote:
>
> We have an odd problem...
>
> Our consortium is made up of 14 small libraries.  When one of our 
> libraries tries to "browse hold shelf," it shuts down the 
> evergreen-ils service.  This happens every time they try to use that 
> function, but does not happen when the other libraries do the same.
>
> Does anyone have any suggestions on what files I might need to look at 
> to get a better grip on this issue?  I'm sort of at a loss at the moment.
>
> Thanks!
>
> Jesse Ephraim
>
> Director, Roanoke Public Library
>
> 308 S. Walnut
>
> Roanoke, Texas 76262
>
> (817) 491-2691
>
> jephraim at roanoketexas.com
>

-- 
Benjamin Shum
Open Source Software Coordinator
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070, ext. 113

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