[OPEN-ILS-GENERAL] odd problem

[Jesse Ephraim]

Ben;

We are on 2.0.9.

Thank you for pointing out that bug report.  We are going to test it this evening, and see if that is the root of the problem.  The library in question is one of the largest in our consortium, so that may very well be the issue.

Jesse Ephraim

Director, Roanoke Public Library
308 S. Walnut
Roanoke, Texas 76262
(817) 491-2691
jephraim at roanoketexas.com


From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Ben Shum
Sent: Wednesday, November 16, 2011 6:21 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] odd problem

Hi Jesse,

What version of Evergreen is your consortium running?

It may be unrelated to your issue, but I know there's a bug ticket explaining a potential crash issue that comes when trying to use the Browse Hold Shelf option on certain Evergreen systems.  Potentially, there may be a need to tune your opensrf configuration file to allow for additional services beyond the defaults that ship with Evergreen.  This is a link to the ticket where it was discussed:  https://bugs.launchpad.net/evergreen/+bug/701208

There may be other causes to your problem though, perhaps someone else has experienced or can comment further.

-- Ben

On 11/16/2011 6:58 PM, Jesse Ephraim wrote:
We have an odd problem...

Our consortium is made up of 14 small libraries.  When one of our libraries tries to "browse hold shelf," it shuts down the evergreen-ils service.  This happens every time they try to use that function, but does not happen when the other libraries do the same.

Does anyone have any suggestions on what files I might need to look at to get a better grip on this issue?  I'm sort of at a loss at the moment.

Thanks!

Jesse Ephraim

Director, Roanoke Public Library
308 S. Walnut
Roanoke, Texas 76262
(817) 491-2691
jephraim at roanoketexas.com<mailto:jephraim at roanoketexas.com>





--

Benjamin Shum

Open Source Software Coordinator

Bibliomation, Inc.

32 Crest Road

Middlebury, CT 06762

203-577-4070, ext. 113
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