[OPEN-ILS-GENERAL] Trying to do Overdues.

[Ben Shum]

Hi Jonathan,

For point 1, I'm not sure how to set it up to exclude certain groups 
either.  Though now that you mention it, that would be worth learning 
more about...

For point 2:

On our system, we have crontab entries that handle all the 
action/trigger running.  Our entries look something like this (seems 
similar enough to yours):

# Nightly action/trigger passive hook event generator
0 3 * * * cd /openils/bin && /usr/bin/perl ./action_trigger_runner.pl 
--osrf-config /openils/conf/opensrf_core.xml --process-hooks > /dev/null

# Run pending A/T events.
0,15,30,45 * * * * cd /openils/bin && /usr/bin/perl 
./action_trigger_runner.pl --osrf-config /openils/conf/opensrf_core.xml 
--run-pending > /dev/null

 From what I understand, the call for --process-hooks generates the 
notice contents, etc. and this is set to run once nightly.  Then the 
--run-pending one runs every 15 minutes to send out those notices and 
other on-demand action trigger events.  The --hooks option that you 
mention is used if you split up the various --process-hooks into 
multiple jobs (if you end up running alot of notices at the same time 
and they're taking too long).

Might be something we'd have to ask in the DEV list for more details 
from other sys-admins/developers.

-- Ben

On 10/26/2011 07:16 AM, Jonathan Field wrote:
> Two points on this particular issue.
>
> 1) Is there a way to narrow down your email notifications by 
> Permission Group? For example, you may want to send email 
> notifications to patrons but not staff. Cannot see any way of doing it 
> right now.
>
> 2) I went down the Action Triggers route for overdues and set-up a 
> test scenario to pick up one notice which I prepared as a sample. I 
> find that if I go into the Trigger and use the "Test" option and scan 
> the barcode of the ID which is overdue, I get the notice and a message 
> is added to the patron account. However, I cannot get the same result 
> if I run the action_trigger script.
>
> perl action_trigger_runner.pl --osrf-config 
> /openils/conf/opensrf_core.xml --hooks checkout.due
> perl /openils/bin/action_trigger_runner.pl --osrf-config 
> /openils/conf/opensrf_core.xml --run-pending
>
> or even
> perl /openils/bin/action_trigger_runner.pl --osrf-config 
> /openils/conf/opensrf_core.xml --process-hooks
>
> Feels like I'm missing one piece of the puzzle!
>
> All on 2.0.10
>
> Thanks
> Jonathan
>
> On 25/10/2011 21:36, Ben Shum wrote:
>> Hi Michelle,
>>
>> In our consortium, we've implemented both email and print notices for
>> overdues (and other types of notices, pre-overdues, holds, etc.)
>>
>> Depending on which version of Evergreen you're using at your library, I
>> think that may alter what method is best to use to implement notices. I
>> believe in 1.6 and earlier, this was mostly accomplished using adapted
>> support scripts. In 2.0 and later, there's a framework called
>> action/trigger (A/T) that controls much of the notification
>> infrastructure. Our production system ended up being a mixture of the
>> two, where all our email notices come from A/T configuration, and all
>> our print notices come from the older legacy support scripts.
>>
>> I'll see if I can dig up any documentation on how this is configured in
>> general. Not sure, but this might be one of those wishlist areas that
>> the Documentation Interest Group is looking for people to contribute
>> written material for.
>>
>> In case your technical support wish to poke around, we used parts of
>> this ESI example to guide us in our initial setup/exploration:
>> http://svn.open-ils.org/trac/ILS-Contrib/browser/ESI-Examples/trunk/notices 
>>
>>
>> -- Ben
>>
>> On 10/25/2011 01:45 PM, Michelle Dyer wrote:
>>> I have been told that you do your overdues by email to your patrons.
>>> But I'm here in Maine can't seem to even get a list of overdues. Is
>>> there such thing as a list of overdues. I don't have many patrons with
>>> email or access to computers except for here so a list rather then
>>> automatic email would work better for us. If anyone has hints, ideas,
>>> ect.. that would be most welcome.
>>> Thanks a bunch
>>> Michelle
>>
>> -- 
>> Benjamin Shum
>> Open Source Software Coordinator
>> Bibliomation, Inc.
>> 32 Crest Road
>> Middlebury, CT 06762
>> 203-577-4070, ext. 113
>>
>

-- 
Benjamin Shum
Open Source Software Coordinator
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070, ext. 113