[OPEN-ILS-GENERAL] Trying to do Overdues.

[Jonathan Field]

Two points on this particular issue.

1) Is there a way to narrow down your email notifications by Permission 
Group? For example, you may want to send email notifications to patrons 
but not staff. Cannot see any way of doing it right now.

2) I went down the Action Triggers route for overdues and set-up a test 
scenario to pick up one notice which I prepared as a sample. I find that 
if I go into the Trigger and use the "Test" option and scan the barcode 
of the ID which is overdue, I get the notice and a message is added to 
the patron account. However, I cannot get the same result if I run the 
action_trigger script.

perl action_trigger_runner.pl --osrf-config 
/openils/conf/opensrf_core.xml --hooks checkout.due
perl /openils/bin/action_trigger_runner.pl --osrf-config 
/openils/conf/opensrf_core.xml --run-pending

or even
perl /openils/bin/action_trigger_runner.pl --osrf-config 
/openils/conf/opensrf_core.xml --process-hooks

Feels like I'm missing one piece of the puzzle!

All on 2.0.10

Thanks
Jonathan

On 25/10/2011 21:36, Ben Shum wrote:
> Hi Michelle,
>
> In our consortium, we've implemented both email and print notices for
> overdues (and other types of notices, pre-overdues, holds, etc.)
>
> Depending on which version of Evergreen you're using at your library, I
> think that may alter what method is best to use to implement notices. I
> believe in 1.6 and earlier, this was mostly accomplished using adapted
> support scripts. In 2.0 and later, there's a framework called
> action/trigger (A/T) that controls much of the notification
> infrastructure. Our production system ended up being a mixture of the
> two, where all our email notices come from A/T configuration, and all
> our print notices come from the older legacy support scripts.
>
> I'll see if I can dig up any documentation on how this is configured in
> general. Not sure, but this might be one of those wishlist areas that
> the Documentation Interest Group is looking for people to contribute
> written material for.
>
> In case your technical support wish to poke around, we used parts of
> this ESI example to guide us in our initial setup/exploration:
> http://svn.open-ils.org/trac/ILS-Contrib/browser/ESI-Examples/trunk/notices
>
> -- Ben
>
> On 10/25/2011 01:45 PM, Michelle Dyer wrote:
>> I have been told that you do your overdues by email to your patrons.
>> But I'm here in Maine can't seem to even get a list of overdues. Is
>> there such thing as a list of overdues. I don't have many patrons with
>> email or access to computers except for here so a list rather then
>> automatic email would work better for us. If anyone has hints, ideas,
>> ect.. that would be most welcome.
>> Thanks a bunch
>> Michelle
>
> --
> Benjamin Shum
> Open Source Software Coordinator
> Bibliomation, Inc.
> 32 Crest Road
> Middlebury, CT 06762
> 203-577-4070, ext. 113
>

-- 

Jonathan Field
Technical Director, PTFS Europe Limited
Content Management and Library Solutions
+44 (0) 845 557 5634 (phone)
+44 (0) 7919 372002 (mobile)
+44 (0) 800 756 6384 (fax)
jonathan.field at ptfs-europe.com
skype: jonathan.field2

http://www.ptfs-europe.com