[OPEN-ILS-GENERAL] Restore overdues and void billing not working consistently

[George Tuttle]

I thought this.  Thanks for verifying, Beth!

 

George 

Computer Services Librarian

 

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Elizabeth Longwell
Sent: Wednesday, April 25, 2012 3:04 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Restore overdues and void billing not
working consistently

 

George,

We are on 2.1 as well and had this issue. Setting the library setting "Circ:
Lost item available on checkin" to True will resolve this issue. 

Beth

System Manager
Sage Library System

On Wed, Apr 25, 2012 at 11:31 AM, George Tuttle <gtuttle at prlib.org> wrote:

We have noticed that "Restore overdues on lost item return"  and "Void lost
item billing when returned" do not work consistently. Though both are set as
True (see screenshot), it only works when the lost item is returned to the
"Circulation Library." 



 

If it is returned to any other library in our consortium, it will work as if
both are set as False, instead of True. See below.  Both "Mona Lisa Smile"
and "The Silence of the Lambs" have an item billing price of $21.00,
processing fee of $5.00, and an overdue balance of $5.00.  "Mona Lisa
Smile," checked-in at PIED-NIC and then PIED-WIN, did not restore the
overdues or void the item billing, but "The Silence of the Lambs" checked-in
at Circulation Library PIED-WIN, only, did.



 

Why the inconsistent behavior?  We are on Evergreen 2.1.

 

I think I understand what is happening, but I need an official explanation.

 

Thanks

 

George Tuttle

Computer Services Librarian

Piedmont Regional Library System

770-867-2762 x113 <tel:770-867-2762%20x113> 

770-891-0654 (cell)

770-867-7483 (fax)

gtuttle at prlib.org

 

 

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