[OPEN-ILS-GENERAL] Standalone Pending Transactions

[Turner, Jennifer M]

Thanks, again, Aaron.

I had wondered about that possibility, but when I tried to recreate the issue by clicking “no” instead of “yes,” I still didn’t get the red box.

In any case, I have asked the library to try Karen’s and your suggestions.  If they fail, I will look into your manual deletion.

Thanks everyone, for your swift suggestions!

Jenny

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Aaron Zsembery
Sent: Wednesday, August 01, 2012 11:27 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Standalone Pending Transactions

On August 1, 2012 at 11:54:11 AM "Jennifer M Turner" <jennifer.turner at mnsu.edu<mailto:jennifer.turner at mnsu.edu>>
Thanks for the response! Unfortunately, the transactions were
 uploaded and the directions for exporting/importing transactions
 were - as far as I know - followed.
Once they do the export, there is a popup that comes up and says:
"Your transactions have been exported to the file <FILENAME>. We strongly recommend that you now purge the transactions from this staff client. Would you like for us to do this?"
I would guess that they clicked "no" instead of "yes" in that popup as we have had several libraries do that.

If they re-export, click yes and have the same issue, the file can be manually deleted with the following steps:
1. Login as the user who is having the issue
2. Go to "%AppData%\OpenILS\open_ils_staff_client\Profiles\"
3. Open the profile folder (usually something like "ja3rm3ja.DefaultUser")
4. Open the "chrome" folder
5. Find the "pending_xacts" file.
6. Delete it, rename it or whatever you prefer and that should eliminate the offline transactions warning.

Aaron Z
Jr. Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York 14424
Phone: (585) 394-8260
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