No subject


Fri Dec 14 15:48:43 EST 2012


to check any more variables ?. We are not able to create any new  Event
definitions other than existing 15 event definitions. It is also noted that
we are not able to delete  any of the existing event definitions, as well.

Action trigger module shows inconsistent behaviour like not saving at every
time, after reloading it automatically removes the new one or some other
event definitions.

> In the Triggered Events of Patron Account, we can see the Trigger in
> PENDING state even after the run time is over.
>
> The cron job is working perfectly. The system is  sending report generator
> EMail Notification successfully. We are unable to send  any Emails using
> Action Trigger Mechanism including Hold Notifications.
> Kindly Advice us how to solve this issue.
>


-- 
With Best Regards,

Jayaraj J R
Library Information Assiatant
IISER Thiruvananthapuram

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<div dir=3D"ltr">Hello Wolf Halton,<br><br>Thank you very much for sending =
us the detailed action / trigger notification set up. <br><br>We have <stro=
ng>followed the instructions as per the document sent by you</strong>.=A0 W=
e=A0were able to=A0clone=A0two of the event definitions after repeated atte=
mpts,=A0as=A0per=A0the instructions given by you.

<div>=A0</div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px=
 0.8ex;padding-left:1ex;border-left:1px solid rgb(204,204,204)"><div dir=3D=
"ltr"><div>However, we are unable to test whether it is working. In the tes=
t stage (i.e when we press &#39;&#39;<strong>Go&#39;&#39;</strong>)
 a moving activity scroll bar appears for a moment and=A0disappears.=20
Preview of email is not displayed on that screen. We have repeated this=20
procedure for different barcodes. still it is not working and mail is=20
not going.<br>

</div></div></blockquote><div>Can we know,is it caused due to any of the
 installation problem=A0in our server?. Could you please let us know, what
 might be the possible reason for this failure?</div><div>=A0</div><div>Fro=
m
 where can we locate the Validator and Reactor Modules. Whether we need=20
to check any more variables ?. We are not able to create=A0any new=A0=A0Eve=
nt=20
definitions other than=A0existing 15 event definitions. It is also noted=20
that we are not able to delete=A0 any of the existing event definitions,=20
as well.</div>

<div>=A0</div><div>Action trigger module=A0shows inconsistent behaviour lik=
e
 not saving at every time, after reloading it automatically removes the=20
new one or some other event definitions. <br>
</div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;p=
adding-left:1ex;border-left:1px solid rgb(204,204,204)"><div dir=3D"ltr"><d=
iv class=3D"im"><div>In the Triggered Events of Patron Account, we can see =
the Trigger in PENDING state even after the run time is over. <br>


<br></div></div><div>The cron job is working perfectly. The system=A0is =A0=
sending report generator EMail Notification successfully. We are unable to =
send=A0 any Emails using Action Trigger Mechanism including Hold Notificati=
ons. <br clear=3D"all">

</div><div><div><div><div>Kindly Advice us how to solve this issue.</div></=
div></div></div></div></blockquote><br clear=3D"all"><br>-- <br><div>With B=
est Regards,<br></div><div dir=3D"ltr"><br>Jayaraj J R<br>Library Informati=
on Assiatant<br>
</div><div>IISER Thiruvananthapuram<br></div>
</div>

--20cf3074b5f6ab832f04d988c073--


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